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Fixed broadband subscriptions increased to 1.6 million in the third quarter of the year

Increase in fixed broadband subscriber lines - ComReg

Fixed broadband subscriber lines have increased to 1.6 million according to a new report from the Commission for Communications Regulation, ComReg.

Business • 08 Dec 22

Mobile subscriptions increased to 8.3 million in the second quarter of the year

Voice calls and texts down, data use up - ComReg

The number of voice calls made and texts sent by Irish phone users declined in the second quarter of the year but data usage is continuing to rise, according to ComReg.

Ireland • 08 Sep 22

Voice calls and texts down, data use up Comreg says

The number of voice calls made and texts sent by Irish phone users declined in the second quarter of the year but data usage is continuing to rise.

Business • 08 Sep 22

Eir's first quarter results in line with expectations

Telecoms company eir has reported higher first quarter revenues with the company seeing growth across its fibre broadband base, as well as its postpay mobile base.

Business • 19 May 22

Broadband network provider SIRO said the figures showed that hybrid working was fuelling subscriptions

New figures show increase in broadband subscriptions

New figures from the Commission for Communications Regulation, ComReg, show that fixed broadband subscriptions increased to 1.58 million in the final quarter of 2021, a rise of 4% compared to the previous year.

Business • 10 Mar 22

National Broadband Ireland is rolling out high speed broadband to over half a million premises across the country on behalf of the state

Comreg drops National Broadband Ireland pricing plans

Telecoms regulator Comreg has ditched pricing proposals that would have allowed National Broadband Ireland to use Eir's poles and ducts for the rollout of its high speed network at less than prices other telecom firms have to pay.

Business • 13 Dec 21

ComReg prosecuted the broadband and phone service provider after looking into customer complaints in 2020 and earlier this year

Vodafone fined for delays in unlocking mobile phones

Vodafone has been fined €13,000 for delays in transferring landline numbers and unlocking mobile phones for customers.

Business • 09 Dec 21

Many newer smartphones have eSIM technology built in

Comreg to consult on use of eSIMs in mobile devices

Smartphone users may be able to switch networks faster and more easily in the future here through the use of eSIMs.

Business • 08 Nov 21

Tesco Mobile found 27,500 of its customers had been incorrectly charged with 'post cancellation' charges

Tesco Mobile set to refund 27,500 customers

Tesco Mobile is to refund 27,500 customers who were wrongly hit with charges worth a total of €380,000 after they cancelled their contract.

Business • 19 Oct 21

The advice is you do not have to answer calls from unrecognisable numbers

Dos and don'ts of scam calls and texts

Commissioner for Communications Regulation Jeremy Godfrey has said it can be hard to tell the difference between genuine calls and scam calls.

Ireland • 09 Sep 21

45% of those surveyed said they would benefit from faster broadband services

74% of broadband users 'satisfied' with service

74% of people are satisfied with the overall experience of their home broadband, according to a new survey by the Commission for Communications Regulation (ComReg).

Business • 30 Mar 21

Three has until April 16 to complete the refunds

Three to refund over €800k to 26k customers overcharged

Mobile phone operator Three has to refund a total of €824,765 to 26,000 customers who were charged for a premium rate service that was not supplied to them.

Business • 22 Mar 21

On average, households on fixed broadband plans used 350.7GB per month, an increase of 65%

Broadband data usage soars for homes and businesses

The amount of broadband data used by households and businesses increased in the final quarter of last year, compared to the same period in 2019, according to a new report by the Commission for Communications Regulation (ComReg).

Business • 11 Mar 21

The average refund amount due to customers is about €33, Virgin Media said

Virgin Media to refund 100,000 customers after probe

Virgin Media Ireland said it will repay 100,000 of its customers a total of €3m in refunds after a ComReg investigation into "post cancellation charges".

Business • 17 Dec 20

Almost half of all workers were based at home in April - but that fell to one third in September

Looser Covid restrictions led to dip in remote working

The proportion of people working from home fell in the three months to September, as a loosening of Covid-19 restrictions allowed more people to return to their workplaces.

Business • 06 Nov 20

Fixed residential broadband subscribers used 326.7GB of data over the course of the three months

Home broadband data use spiked 74% during lockdown

Home broadband data use rose nearly 74% between April and the end of June compared to the same period last year, as people worked remotely and spent more time in their houses and apartments in order to comply with Covid-19 restrictions.

Business • 10 Sep 20

Households used up an average of 275.5 gigabytes of data per month, an increase of 44.6% on the same time last year

Households' broadband usage jumps by 44% - ComReg

Households significantly increased their use of broadband in the first three months of this year, according to the latest quarterly report from communications regulator ComReg.

Business • 11 Jun 20

The customers are due to get the payments by September 1

Virgin Media settles transparency issue with Comreg

Virgin Media is to pay a total of €421,000 to 24,000 customers over a transparency issue in 2016 and 2017, following a settlement agreement with Comreg.

Business • 05 Mar 20

ComReg to set the rates that network operators can charge to originate a call to an 1800 Freephone number to a maximum of 0.87 cent per minute from a fixed network

ComReg cuts 1800 Freephone services cost for businesses

ComReg is introducing measures that will reduce the costs for businesses and charities offering '1800' Freephone numbers to users of their services.

Business • 20 Jan 20

ComReg said it was making the changes as confusion around NGNs was running deep

ComReg cuts the cost of calling helpline numbers

Changes to the cost of calling Non-Geographic Numbers (NGNs) - phone numbers beginning with 1800, 1850, 1890, 0818 and 076 - will come into force from Sunday December 1.

Business • 29 Nov 19

The issue relates to Pay as You Go customers using the Extra offer

Vodafone to refund 73,000 customers a total of €417,000

Vodafone is to refund nearly 73,000 customers a total of €416,972 after the regulator found it had not complied properly with customer information requirements.

Business • 20 Nov 19

New ComReg research finds that almost everyone in the country now has a phone

More time spent on social media than calls - ComReg

New research shows that consumers here are using our phones less and less for phone calls and more for messaging and social media.

Business • 19 Nov 19

ComReg will hold its national conference on the Digital Society tomorrow

84% of Irish consumers own a smartphone - ComReg

A new survey from ComReg shows that 84% of the population here own a smartphone, with two thirds of these using Google's Android operating system, while the remainder are using Apple's iOS.

Business • 05 Sep 19

Eir's chief executive Carolan Lennon says the burden of providing universal phone services on the company is unfair

Eir appeals ComReg's decision over universal services

Eir is appealing decisions by ComReg rejecting its request for funding support from its competitors to meet the €50m costs it incurred providing universal services across Ireland from 2010 to 2015.

Business • 16 May 19

The agreement will also see a new independent oversight body set up to oversee the relationship between the company's two arms

Eir settles ComReg court action on controls for €3m

Telecoms company eir has agreed to pay €3 million to settle a High Court action brought by ComReg against it over a lack of proper controls between the firm's wholesale and retail divisions.

Ireland • 10 Dec 18