74% of broadband users 'satisfied' with service 74% of people are satisfied with the overall experience of their home broadband, according to a new survey by the Commission for Communications Regulation (ComReg). Business • 30 Mar
Three to refund over €800k to 26k customers overcharged Mobile phone operator Three has to refund a total of €824,765 to 26,000 customers who were charged for a premium rate service that was not ... Business • 22 Mar
Broadband data usage soars for homes and businesses The amount of broadband data used by households and businesses increased in the final quarter of last year, compared to the same period in 2019, ... Business • 11 Mar
Virgin Media to refund 100,000 customers after probe Virgin Media Ireland said it will repay 100,000 of its customers a total of €3m in refunds after a ComReg investigation into "post cancellation charges". Business • 17 Dec 20
Looser Covid restrictions led to dip in remote working The proportion of people working from home fell in the three months to September, as a loosening of Covid-19 restrictions allowed more people to return ... Business • 06 Nov 20
Home broadband data use spiked 74% during lockdown Home broadband data use rose nearly 74% between April and the end of June compared to the same period last year, as people worked remotely ... Business • 10 Sep 20
Households' broadband usage jumps by 44% - ComReg Households significantly increased their use of broadband in the first three months of this year, according to the latest quarterly report from communications regulator ComReg. Business • 11 Jun 20
Virgin Media settles transparency issue with Comreg Virgin Media is to pay a total of €421,000 to 24,000 customers over a transparency issue in 2016 and 2017, following a settlement agreement with ... Business • 05 Mar 20
ComReg cuts 1800 Freephone services cost for businesses ComReg is introducing measures that will reduce the costs for businesses and charities offering '1800' Freephone numbers to users of their services. Business • 20 Jan 20
ComReg cuts the cost of calling helpline numbers Changes to the cost of calling Non-Geographic Numbers (NGNs) - phone numbers beginning with 1800, 1850, 1890, 0818 and 076 - will come into force ... Business • 29 Nov 19
Vodafone to refund 73,000 customers a total of €417,000 Vodafone is to refund nearly 73,000 customers a total of €416,972 after the regulator found it had not complied properly with customer information requirements. Business • 20 Nov 19
More time spent on social media than calls - ComReg New research shows that consumers here are using our phones less and less for phone calls and more for messaging and social media. Business • 19 Nov 19
84% of Irish consumers own a smartphone - ComReg A new survey from ComReg shows that 84% of the population here own a smartphone, with two thirds of these using Google's Android operating system, ... Business • 05 Sep 19
Eir appeals ComReg's decision over universal services Eir is appealing decisions by ComReg rejecting its request for funding support from its competitors to meet the €50m costs it incurred providing universal services ... Business • 16 May 19
Eir settles ComReg court action on controls for €3m Telecoms company eir has agreed to pay €3 million to settle a High Court action brought by ComReg against it over a lack of proper ... Ireland • 10 Dec 18
Eir agrees €3m settlement to end High Court action Telecoms company eir has agreed to pay €3 million to settle a High Court action brought by Comreg against it over a lack of proper ... Business • 10 Dec 18
Calls to NGNs will cost same as landline calls by 2019 Phone calls to non-geographic numbers like 1850, 1890, 0818 or 076, will cost no more than a call to an ordinary landline by the end ... Business • 03 Dec 18
Many unknowns remain about broadband plan The saga that is the National Broadband Plan has had more twists and turns than a John Grisham novel, and the story may not be ... Analysis and Comment • 18 Sep 18
Sky pays penalty to ComReg Sky has paid the Commission for Communications Regulation a penalty after an investigation found that Sky failed to provide some of its customers on distance ... Business • 13 Sep 18
Takeover of O2 by Three led to higher prices - study New research has found that the takeover of mobile operator O2 by Three here in Ireland led to higher prices for low, medium and high ... Business • 03 Jul 18
97% of people now have a mobile phone - ComReg Just half of households here now have a landline, according to a new survey for the telecoms regulator ComReg. Business • 23 Mar 18
Just half of households have landline, survey finds Just half of households here now have a landline, according to a new survey for the telecoms regulator Comreg. Science and Technology • 23 Mar 18
Mobile phone data usage up 52% in Q4 - ComReg New figures from ComReg show that the average mobile phone user used 4.8GB of data a month during the fourth quarter of last year, a ... Business • 15 Mar 18
ComReg fines Three Ireland for switching rule breaches The telecoms regulator has fined Three Ireland €575,000 for breaching contract change and switching rules. Business • 19 Dec 17
German phone company fined for conning Irish customers The German landline operator Yourtel has been fined €66,000 for ripping off hundreds of elderly Irish customers. News • 11 Dec 17
