Telecoms company eir has reported higher first quarter revenues with the company seeing growth across its fibre broadband base, as well as its postpay mobile base.
Revenues for the three months to the end of March rose by 2% to €303m while the company's EBITDA fell by 7% to reach €144m.
The company said the results were in line with its expectations.
Eir said its operating costs increased by 10% to €100m, with non-pay costs up by by 9% or €4m. Pay costs increased by 11% or €4m, driven by the consolidation of Evros costs, the company said.
The group said its broadband base fell by 1% to a total of 961,000 customers by the end of March, with growth in the wholesale division of 1% offset by a decline in retail customers of 3%.
But the number of eir customers using fibre broadband services increased by 3% to 831,000 at the end of its fiscal second quarter.
87% of the company's broadband base is now connected to its fibre network, which Eir said represents a 42% penetration of total premises passed with eir fibre broadband.
Eir said its 5G network rollout continues to expand, with ultrafast data speeds now available in 450 towns and cities across the country.
Meanwhile, eir said its mobile base stood at 1.234 million customers at the end of March, up 4% on the same time last year.
It noted that postpay base increased by 9% or 73,000 subscribers year on year and postpay subscribers now represent 74% of the total mobile base.
It also said it had a total of 80,000 TV customers, down 1% on the same time last year.
During the quarter, telecoms regulator ComReg said the volume of complaints about eir has decreased consistently over the last six quarters to their lowest point since reporting began in 2015.
Oliver Loomes, eir CEO, said the latest ComReg report shows the volume of complaints about the company has now decreased across both fixed-line and mobile services consistently over the last six quarters.
He said that complaints from mobile customers fell by 91% and complaints from fixed-line customers decreased by 89% since the third quarter of 2020.
"At eir we are focused on driving forward improvements every day through continued investment, training, and expansion of care hubs nationwide. While there is evidence of strong improvements, eir is committed to further advancements through our customer care to markedly enhance the service that all customers receive; including lower wait times, faster resolution and more ways to provide care," the CEO added.