74% of people are satisfied with the overall experience of their home broadband, according to a new survey by the Commission for Communications Regulation (ComReg).
This survey of 1,480 Irish adults, conducted by Red C Research, highlights the important role of broadband services for remote working and the likely take-up of faster broadband services in the future.
79% of respondents said they consider home broadband to be important, rising to 95% among those people who are regularly working remotely.
While 45% of those surveyed said they would benefit from faster broadband services, with those outside Dublin reporting a higher level of interest in getting a faster broadband service.
72% of people said they are likely to take up a faster broadband service if it becomes available in their area.
The findings show that more than half of people now avail of the bundle of telecommunications services, with double and triple-play bundles of home phone, broadband and TV services being the most common.
The survey results also highlight the growing importance of streaming TV content.
Half of those with a TV service now use a streaming service (such as Netflix, AmazonPrime, AppleTV+ and Disney+).
79% of those who are streaming TV content are now watching less traditional TV or have stopped watching traditional TV altogether.
Robert Mourik, ComReg Commissioner said the findings of the survey highlight the importance of telecommunication services to our everyday lives.
"While we are pleased that the vast majority of people are satisfied with their services, some people continue to experience issues.
Mr Mourik said the research also highlights the potential benefits of switching service provider to get a better service.
"ComReg offers a comparison tool and advice on its website to enable consumers to make informed decisions and choose and use telecommunications services with confidence," he added.
