Financial Ombudsman's strategy focuses on connecting The Financial Services and Pensions Ombudsman has published a second strategic plan for the Office of the Financial Services and Pensions Ombudsman (FSPO). Business • 26 Nov 21
Ulster Bank tops Financial Ombudsman complaints list Ulster Bank Ireland had more complaints against it upheld by the Financial Services and Pensions Ombudsman (FSPO) last year than any other financial services provider. Business • 30 Mar 21
Bank to pay €66,000 into child account over withdrawals A bank has been ordered to pay €66,000 in restitution as well as interest into a child's account, after it was found to have failed … Ireland • 03 Feb 21
One third of complaints made to FSPO about mortgages Ulster Bank had more complaints upheld against it by the Financial Services and Pensions Ombudsman's (FSPO) office than any other financial institution here last year. Business • 31 Mar 20
Bank ordered to pay €52,500 tracker compensation The Financial Services and Pensions Ombudsman ordered a bank to pay compensation of €52,500 to two victims of the tracker mortgage controversy, who were unhappy … Business • 27 Feb 20
FSPO orders bank to pay €35,000 for overcharging The country's financial watchdog for consumers has warned that insurers are still voiding customers policies, sometimes unreasonably, with serious consequences. Business • 13 Feb 20
Banks should apply individual rulings to cohorts - FSPO The Financial Services and Pensions Ombudsman (FSPO) has said he would like to see his decisions in individual cases applied by banks and insurance companies … Business • 06 Feb 20
5,588 financial service complaints made last year A report from the Financial Services and Pensions Ombudsman shows that from the financial services companies operating here, Irish Life Assurance had the highest number … Business • 29 Mar 19
Couple awarded €90k over mortgage mistreatment The mistreatment of a couple in mortgage arrears and the wrongful loss of a no-claims bonus are among the 127 cases that were investigated and … Business • 24 Jan 19
Central Bank not 'bringing banks to heel' over trackers The Chairman of the Oireachtas Finance Committee has said the Central Bank is not doing enough to "bring banks to heel" on the tracker mortgage … News • 18 Oct 17
Ombudsman criticises banks for denial of some services Banks and insurance companies have been criticised by Financial Services Ombudsman Ger Deering for denying services to consumers. Business • 31 Mar 17
