One third of complaints made to FSPO about mortgages Ulster Bank had more complaints upheld against it by the Financial Services and Pensions Ombudsman's (FSPO) office than any other financial institution here last year. Business • 31 Mar 20
19 advertisers have complaints against them upheld Bookmaker Paddy Power is among 19 advertisers who have had complaints against them recently upheld by the Advertising Standards Authority of Ireland (ASAI). Business • 26 Nov 19
Ombudsman criticises banks for denial of some services Banks and insurance companies have been criticised by Financial Services Ombudsman Ger Deering for denying services to consumers. Business • 31 Mar 17
40% of Ombudsman complaints concern civil service More than 3,500 complaints were made to the Office of the Ombudsman about public bodies last year, with the civil service the most complained about … News • 02 Jun 16
Concern that fear stops healthcare complaints People are afraid to complain about the care and treatment they get in hospitals because they are worried what will happen to themselves or their … News • 27 May 15
Complaints to Garda Ombudsman up 14% There has been a 14% increase in the number of complaints received by the Garda Ombudsman in the first nine months of the year, according … News • 17 Oct 14
Barclays tops UK banking complaints league Barclays received the most complaints among Britain's banks in the first half of this year, though complaints overall in the sector fell 5%. Business • 25 Sep 14
Ombudsman investigates hospital complaints The Ombudsman has launched an investigation into how complaints are handled by public hospitals. News • 13 Jun 14
Number of complaints to Ombudsman on the rise The Office of the Ombudsman received 3,190 complaints in 2013, down slightly on 2012, but Ombudsman Peter Tyndall said complaints to his office have increased … News • 28 May 14
Level of complaints to Ombudsman down 35% The Financial Services Ombudsman has reported a 35% reduction in complaints to his office in the second half of 2013 compared to the first half. Business • 26 Feb 14
Rise in complaints against financial institutions A review of how banks handle customer complaints has shown no improvement in services for the first six months of the year. News • 21 Aug 13
Ombudsman sees rise in complaints against gardaí The Garda Ombudsman Commission has said the number of gardaí being disciplined and charged with criminal offences is increasing. News • 13 Jun 12
Ombudsman will be able to name offending banks Banks and insurance companies that breach consumer rights are to be named and shamed for the first time. Business • 28 Mar 12
<p>Complaints about finance services at record high</p> Complaints about insurance, mortgages and investment products are at record highs with more received in March than any month on record, the financial services ombudsman … Business • 21 Apr 11
