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Cuts in EU mobile roaming charges

Mobile charges - Efforts to avoid accidentally running up bills
Mobile charges - Efforts to avoid accidentally running up bills

More cuts in EU mobile phone roaming charges came into force today.

Rules preventing users from accidentally running up large bills when they use their phones to connect to the internet are among the measures introduced.

Compulsory maximum roaming rates were first imposed on mobile network operators two years ago to tackle what EU Telecoms Commissioner Viviane Reding called the 'roaming rip-off'.

Today the maximum price for making a roaming call within the EU is being cut from the current 43 cent per minute, excluding VAT, to 39 cent a minute.

Receiving a call will now cost a maximum of 15 cent, down from 19 cent.

When in the EU, customers using their mobile phone to connect to the internet cannot be charged more than €50, unless they agree a higher limit in advance.

Mobile phone companies must send users a warning when they reach 80% of that limit, and then cut them off when they reach the full amount. The measure is to stop phone users running up massive data roaming bills without realising the cost.

Mobile phone roaming charges in the EU have fallen by an average of 73% since 2005.