Complaints to Ombudsman about public services stay high Complaints to the Ombudsman about public services remained high last year, despite the Covid-19 pandemic, according to the Ombudsman Peter Tyndall's latest report. Ireland • 09 Jun 21
Younger people in nursing homes 'shameful' - Minister The Minister of State with responsibility for disability has said the situation where people with a disability under the age of 65 had no option … Ireland • 05 May 21
'Progress' in care for children with disabilities The Ombudsman for Children has said "significant progress" has been made to improve services and supports for children with disabilities in the care of the … Ireland • 23 Jan 20
Peter Tyndall reappointed Ombudsman for second term Peter Tyndall has been reappointed as Ombudsman and Information Commissioner for a second term. Ireland • 03 Dec 19
€1.5m in social welfare overpayments written-off The Citizens Information Service has revealed that in the past 18 months, it has helped 87 clients to persuade the Department of Social Protection to … Ireland • 30 Jul 19
Ombudsman says homeless children need more support The Ombudsman for Children has called for an increase in support for children experiencing homelessness. Politics • 12 Jun 19
Ombudsman expresses concern over refugee education The Ombudsman for Children has expressed concern about the quality of educational provision for children who have arrived here as refugees from Syria under a … Education • 20 Feb 19
Ombudsman Report - underpayment of credit card debt A lender was ordered to pay €10,000 in compensation after blocking a customer's credit card after a small underpayment. Business • 24 Jan 19
Ombudsman Report - Mortgage arrears case study A couple, whose mortgage provider adopted an obstructive approach after they fell into arrears on a buy-to-let mortgage, were awarded €90,000 in compensation by the … Business • 24 Jan 19
Ombudsman handled more than 3,000 complaints in 2017 Complaints from people living in Direct Provision and more emphasis on systematic and own initiative investigations are among the new developments noted in the Ombudsman's … Ireland • 20 Jun 18
Ombudsman concerned over rise in digital age of consent The Ombudsman for Children has said he is very concerned by indications that key legislators may be about to try to increase the digital age … News • 01 May 18
Ombudsman welcomes Government's Magdalene proposals The Ombudsman has welcomed Government proposals on implementing his recommendations to address the State's wrongful rejection of some applications for help from survivors of Magdalene … Ireland • 18 Apr 18
Treatment Abroad Scheme 'too complex' for patients Ombudsman Peter Tyndall has called on the Health Service Executive to change how it administers the Treatment Abroad Scheme because it is too complex and … Health • 17 Jan 18
Ombudsman wants Magdalene scheme re-examined The Department of Justice and the Ombudsman are at odds over the administration of a scheme designed to compensate women who were admitted to or … Ireland • 23 Nov 17
Woman wrongly billed €20k among complaints to Ombudsman The Ombudsman examined 3,067 complaints last year, down nearly 16% on 2015. Ireland • 31 May 17
Man dies after PSNI officers use CS gas spray A man has died after PSNI officers used CS spray against him during a violent incident in Belfast city centre this morning. News • 08 Sep 16
Bill to legalise medicinal cannabis tabled in Dáil An opposition TD has introduced a bill in the Dáil that would see cannabis legalised for medicinal use. News • 21 Jul 16
Tenants urged to report informal rent top-ups Tenants paying informal top-ups to landlords on their rent supplement allowance are being urged to go to the Department of Social Protection to declare the … News • 13 Jul 16
40% of Ombudsman complaints concern civil service More than 3,500 complaints were made to the Office of the Ombudsman about public bodies last year, with the civil service the most complained about … News • 02 Jun 16
Woman reports mother's death, told she owes €105k The case of a woman who reported her mother's death to the Department of Social Protection and was informed that due to an overpayment she … News • 11 Jun 15
Ombudsman challenges ECB over hedge fund speech EU ombudsman Emily O'Reilly has challenged the ECB over privately disclosing sensitive plans for money printing to a group of hedge funds, giving them a … Business • 28 May 15
Concern that fear stops healthcare complaints People are afraid to complain about the care and treatment they get in hospitals because they are worried what will happen to themselves or their … News • 27 May 15
Direct provision top priority for new Ombudsman The incoming Children's Ombudsman has said protecting children in the direct provision system will be one of his top priorities when he assumes office. News • 18 Feb 15
Family of Mary Garvin call for 'due process' The family of one of the residents of Áras Attracta in Co Mayo have called for the people on suspension from the residential centre following … News • 11 Dec 14
NI Ombudsman settles dispute with PSNI Northern Ireland's Police Ombudsman has settled his dispute with the PSNI over access to sensitive police files. News • 02 Sep 14
