Rossiter on Financial Services Ombudsman Council The Minister for Finance Michael McGrath has today appointed Peter Rossiter to the Financial Services and Pensions Ombudsman Council for a five-year term. Business • 13 Apr 23
Rossiter on Financial Services Ombudsman Council The Minister for Finance Michael McGrath has today appointed Peter Rossiter to the Financial Services and Pensions Ombudsman Council for a five-year term. Business • 13 Apr 23
KBC will not contest time limits on tracker complaints KBC Bank Ireland has said it will not challenge time limitations in respect to tracker mortgage complaints with the Financial Services and Pensions Ombudsman. Business • 27 Aug 19
KBC will not contest time limits on tracker complaints KBC Bank Ireland has said it will not challenge time limitations in respect to tracker mortgage complaints with the Financial Services and Pensions Ombudsman. Business • 27 Aug 19
5,588 financial service complaints made last year A report from the Financial Services and Pensions Ombudsman shows that from the financial services companies operating here, Irish Life Assurance had the highest number of complaints upheld last year. Business • 29 Mar 19
5,588 financial service complaints made last year A report from the Financial Services and Pensions Ombudsman shows that from the financial services companies operating here, Irish Life Assurance had the highest number of complaints upheld last year. Business • 29 Mar 19
Central Bank not 'bringing banks to heel' over trackers The Chairman of the Oireachtas Finance Committee has said the Central Bank is not doing enough to "bring banks to heel" on the tracker mortgage scandal. News • 18 Oct 17
Central Bank not 'bringing banks to heel' over trackers The Chairman of the Oireachtas Finance Committee has said the Central Bank is not doing enough to "bring banks to heel" on the tracker mortgage scandal. News • 18 Oct 17
TDs vote to end six-year-rule on financial complaints A Sinn Féin bill to remove a rule which prevents the Financial Services Ombudsman from hearing complaints about financial products that have been sold more than six years from the date of complaint has passed the final stage in the Dáil. Ireland • 24 May 17
TDs vote to end six-year-rule on financial complaints A Sinn Féin bill to remove a rule which prevents the Financial Services Ombudsman from hearing complaints about financial products that have been sold more than six years from the date of complaint has passed the final stage in the Dáil. Ireland • 24 May 17
Ombudsman criticises banks for denial of some services Banks and insurance companies have been criticised by Financial Services Ombudsman Ger Deering for denying services to consumers. Business • 31 Mar 17
Ombudsman criticises banks for denial of some services Banks and insurance companies have been criticised by Financial Services Ombudsman Ger Deering for denying services to consumers. Business • 31 Mar 17
Danske Bank tops financial complaints list - FSO The Financial Services Ombudsman report for 2015 shows that Danske Bank was the financial service provider which had the highest number of substantiated complaints made against it. Business • 31 Mar 16
Danske Bank tops financial complaints list - FSO The Financial Services Ombudsman report for 2015 shows that Danske Bank was the financial service provider which had the highest number of substantiated complaints made against it. Business • 31 Mar 16
Deering named as new Financial Ombudsman Ger Deering has been named as the new Financial Services Ombudsman and will take up his appointment on April 20. Business • 06 Mar 15
Deering named as new Financial Ombudsman Ger Deering has been named as the new Financial Services Ombudsman and will take up his appointment on April 20. Business • 06 Mar 15
42% fall in complaints to Financial Ombudsman There were just under 4,500 complaints to the office of the Financial Services Ombudsman in 2014, a fall of 42% from the year before. News • 25 Feb 15
42% fall in complaints to Financial Ombudsman There were just under 4,500 complaints to the office of the Financial Services Ombudsman in 2014, a fall of 42% from the year before. News • 25 Feb 15
2,000 PTSB customers set to regain tracker deals Around 2,000 Permanent TSB customers who had lost tracker loans are set win back their low interest mortgages. Business • 05 Feb 15
2,000 PTSB customers set to regain tracker deals Around 2,000 Permanent TSB customers who had lost tracker loans are set win back their low interest mortgages. Business • 05 Feb 15
Prasifka appears before Finance Committee Financial Services Ombudsman Bill Prasifka is appearing before the Oireachtas finance committee for the first time. Business • 05 Mar 14
Prasifka appears before Finance Committee Financial Services Ombudsman Bill Prasifka is appearing before the Oireachtas finance committee for the first time. Business • 05 Mar 14
Level of complaints to Ombudsman down 35% The Financial Services Ombudsman has reported a 35% reduction in complaints to his office in the second half of 2013 compared to the first half. Business • 26 Feb 14
Level of complaints to Ombudsman down 35% The Financial Services Ombudsman has reported a 35% reduction in complaints to his office in the second half of 2013 compared to the first half. Business • 26 Feb 14
Frustration as banks contest identical complaints The Financial Services Ombudsman has told RTÉ "it is a source of frustration" to his office that some banks contest hundreds of identical individual complaints through his office. News • 25 Nov 13
Frustration as banks contest identical complaints The Financial Services Ombudsman has told RTÉ "it is a source of frustration" to his office that some banks contest hundreds of identical individual complaints through his office. News • 25 Nov 13
Financial Ombudsman given 'name and shame' powers Michael Noonan has given the Financial Services Ombudsman the power to ''name and shame'' financial service providers who have at least three complaints against them substantiated. Business • 27 Aug 13
Financial Ombudsman given 'name and shame' powers Michael Noonan has given the Financial Services Ombudsman the power to ''name and shame'' financial service providers who have at least three complaints against them substantiated. Business • 27 Aug 13
Rise in complaints against financial institutions A review of how banks handle customer complaints has shown no improvement in services for the first six months of the year. News • 21 Aug 13
Rise in complaints against financial institutions A review of how banks handle customer complaints has shown no improvement in services for the first six months of the year. News • 21 Aug 13
Complaints to Financial Services Ombudsman rise Complaints to the Financial Services Ombudsman hit their highest level last year since the office was set up in 2005. News • 31 Jan 13
Complaints to Financial Services Ombudsman rise Complaints to the Financial Services Ombudsman hit their highest level last year since the office was set up in 2005. News • 31 Jan 13
Insurance sector biggest source for complaints There has been a slight rise in the number of consumers lodging complaints about their financial institutions. Business • 13 Sep 12
Insurance sector biggest source for complaints There has been a slight rise in the number of consumers lodging complaints about their financial institutions. Business • 13 Sep 12
Some customers double charged by Ulster Bank Ulster Bank has confirmed that some customers have been double charged for transactions as the bank continues to work through the backlog of unprocessed payments. News • 07 Jul 12
Some customers double charged by Ulster Bank Ulster Bank has confirmed that some customers have been double charged for transactions as the bank continues to work through the backlog of unprocessed payments. News • 07 Jul 12
Ombudsman will be able to name offending banks Banks and insurance companies that breach consumer rights are to be named and shamed for the first time. Business • 28 Mar 12
Ombudsman will be able to name offending banks Banks and insurance companies that breach consumer rights are to be named and shamed for the first time. Business • 28 Mar 12
