A Hong Kong airline has apologised to a passenger whose tantrum after missing a flight from Hong Kong has clocked close to 5m hits on YouTube.
Watch the YouTube video
Cathay Pacific said it had identified the member of its staff who took a mobile telephone video of the woman passenger on 4 February.
The video found its way to YouTube and has since become one of the site's most popular clips ever. It has been featured in news reports and TV shows across the world.
The three-minute video starts with the screaming woman running towards the departure gate and bouncing off a female security guard at the Hong Kong airport.
She then starts banging a desk before collapsing to the floor and rolling around, while maintaining a high-pitched wail.
The person who posted the video on YouTube was not a member of staff and that the employee who had recorded the incident had been disciplined.
The airline offered the passenger seat upgrades and air miles.
