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Royal Mail's delivery targets revised to manage delays

Britain's media regulator has today set new minimum acceptable delivery deadlines for Royal Mail, changed some existing targets to prevent long delays, and launched a review of pricing and affordability to address concerns of rising stamp prices.

Business • 10 Jul

OnlyFans' operator, Fenix International Limited, had failed to provide accurate information over how it was implementing age checks

UK watchdog fines OnlyFans over £1 million

Britain's media and telecommunications regulator, Ofcom, has fined OnlyFans, an adults-only website and social media platform, 1.05 million pounds over failures to correctly disclose information related to measures to check age.

Business • 27 Mar

Royal Mail has been £5.6m over its failure to meet delivery targets over the past year

Royal Mail fined £5.6m over missed delivery targets

Britain's communications regulator Ofcom said today it had fined International Distributions Services-owned Royal Mail £5.6m over its failure to meet delivery targets over the past year.

Business • 13 Nov 23

Amazon Web Services (AWS) and Microsoft had a combined market share of supply by revenue in UK public cloud infrastructure services market of 70-80% in 2022

UK regulator wants Amazon, Microsoft competition probe

Britain's media regulator has today asked the country's antitrust authority to investigate US tech giants Amazon and Microsoft's dominance of the UK cloud market.

Business • 05 Oct 23

Royal Mail failed to meet its delivery targets in the past year

UK's Ofcom launches probe into Royal Mail

UK regulator Ofcom said it has launched an investigation into Royal Mail's failure to meet its delivery targets in the past year - and could hand out a fine.

Business • 15 May 23

The UK's Ofcom had started looking into cloud services last year

Amazon and Microsoft cloud services face UK probe

Amazon and Microsoft, the two dominant cloud providers, face a competition investigation in Britain after the communications regulator said some aspects of the market, including fees to switch supplier, were a cause for concern.

Business • 05 Apr 23

Online theories have emerged linking the rollout of 5G masts to the spread of Covid-19

Ofcom to assess 5G-virus conspiracy comments on ITV

Britain's media regulator Ofcom is assessing a programme on ITV after presenter Eamonn Holmes questioned why the mainstream media had slapped down a conspiracy theory linking the spread of the coronavirus to 5G masts.

Coronavirus • 14 Apr 20

Ofcom said RT showed "serious failures" in its coverage of the Salisbury nerve agent poisoning in 2018

Russia threatens retaliation against British media

Russia has threatened Moscow-based British media with retaliation after the UK's media watchdog imposed a heavy fine on Russia's state-funded RT broadcaster.

UK • 26 Jul 19

Ofcom levels big fines at Virgin Media and EE in the UK

UK watchdog Ofcom fines Virgin Media and EE £13.3m

UK telecoms watchdog Ofcom has fined EE and Virgin Media a combined £13.3m for overcharging some phone and broadband customers who ended contracts early.

Business • 16 Nov 18

The complaint was linked to changes Royal Mail made to its wholesale customers' contracts in 2014, including price increases

UK's Royal Mail fined £50m for breaking competition law

The UK communications regulator has fined Royal Mail £50 million for a "serious breach" of competition law.

Business • 14 Aug 18

Trinity Mirror deal referred to the UK's Competition and Markets Authority and the UK's media watchdog

Trinity Mirror deal referred to UK media watchdog

Trinity Mirror's £126.7m deal to buy titles including the Daily Express and the Daily Star has been referred to the UK's media watchdog after the UK government intervened on the grounds of public interest.

Business • 01 May 18

BT has been fined a record £42m for failing to install high-speed lines for businesses fast enough

BT fined £42m for business-line installation errors

Britain's BT has been fined a record £42m by the regulator for failing to install high-speed lines for businesses fast enough.

Business • 27 Mar 17

BT has agreed to a legal separation of its Openreach business.

BT resolves two-year battle with new Openreach deal

Britain's biggest telecoms group BT has reached an agreement with the regulator to finally resolve a two-year row over how the UK broadband network is run, agreeing to a legal separation of the business.

Business • 10 Mar 17

BT customers in the UK with only a landline will see their bill fall from £18.99 a month to £13.99

Ofcom to force BT to cut landline-only bills

British telecoms regulator Ofcom said it planned to force BT to cut its bills by at least £5 a month for those customers that only take a landline.

Business • 28 Feb 17

All major UK landline providers had increased line rental charges by between 28% and 41% in recent years

UK's Ofcom to look at rising landline prices

UK telecoms regulator Ofcom said it was concerned about the rising cost of telephone line rental for customers who did not take broadband, particularly elderly and vulnerable people who rely on the service.

Business • 01 Dec 16

Ofcom's decision to up the ante follows the failure to reach a voluntary deal after more than a year of talks

UK regulator wants reform at BT Openreach

Britain's telecoms regulator will go to the European Commission to try to force BT to legally separate Openreach, the division that supplies broadband to millions of homes and businesses.

Business • 29 Nov 16

Vodafone fined a record £4.6m for customer failures in the UK

UK regulator fines Vodafone £4.6m

Britain's telecoms regulator Ofcom said it would fine Vodafone a record £4.6m for customer failures, including not crediting accounts when mobile phone users topped up.

Business • 26 Oct 16