Louise Byrne

Prime Time

Prime Time Reporter

There were more than 1,000 official complaints about Eir lodged with ComReg between July and September

Eir customers 'left out in the cold' as complaints surge

Hundreds of Eir customers have experienced serious issues around connectivity and billing this year, Prime Time's Louise Byrne reports.

Prime Time • 25 Nov 20

Close contacts are advised to isolate for 14 days and to undertake two separate tests for Covid-19

HSE warns of hostile reception towards contact tracers

The Health Service Executive has warned that contact tracers are receiving a "hostile" reception from some people deemed close contacts of a positive case of Covid-19.

Coronavirus • 24 Sep 20

Green List Blues

Features • 03 Sep 20

The building was completed in 2017 but remains behind locked gates

Home for people with disabilities delayed over Covid-19

The HSE has said Covid-19 is now adding to the delays in opening a purpose-built centre for people with disabilities in Co Monaghan, which has been empty for three years.

Ulster • 17 Jun 20

Airlines are preparing to return to holiday destinations, but will passengers travel?

Is there flight at the end of the tunnel?

As Irish airlines prepare to return to holiday destinations around Europe, Louise Byrne looks at overseas travel in the shadow of Covid-19.

Prime Time • 12 Jun 20

Childcare is scheduled to open on a phased basis for essential workers on 29 June

Soothers and blankets face ban in reopened creches

Childcare centres could be forced to reduce the number of items brought in by children to prevent Covid-19 infection when they reopen.

Coronavirus • 15 May 20

Immediate family only attended the ceremony in Tuam Co Galway

Grief in the time of Covid-19

As Covid-19 restrictions mean people can't come together to mourn their loved ones, families are coming to terms with a new way of having to say goodbye to those who have passed.

Coronavirus • 24 Apr 20

Hope for IVF patients following new virus guidelines

The resumption of fertility treatment is a step closer for Irish patients following new guidelines issued by the European Society of Human Reproduction and Embryology (ESHRE).

News • 23 Apr 20

The nurse described the difficulties of providing care with so little staff (file pic)

'Our issue was staffing' - nurse recounts care issues

A nurse has described the difficulties of providing care at a nursing home in the east of the country over the Easter weekend, due to chronic short-staffing during the Covid-19 crisis.

Ireland • 16 Apr 20

Nursing homes have had difficulties securing PPE for staff (file image)

Covid-19 outbreak at nursing home 'surreal and brutal'

The operator of a nursing home in the east of Ireland has described an outbreak of Covid-19 on the premises as "surreal and brutal".

Coronavirus • 15 Apr 20