A new report shows that 79% of post was delivered within one working day throughout the state in 2008.
The Commission for Communications Regulation's sixth annual report on the quality of service performance of An Post says this is a modest 2% improvement on the service quality performance the previous year.
However, ComReg adds that it still remains significantly below the 94% target set for An Post.
The report also reveals that the quality of service actually worsened in the Dublin area last year. Only 76% of mail posted in Dublin for delivery in Dublin is reported as delivered within one working day compared to 78% in 2007.
Performance for mail posted outside Dublin for delivery within Dublin stood at 74% in 2008, down from 75% in 2007.
97.5% of all post was delivered within three working days. This too falls short of the 99.5% target set by An Post.
ComReg said that while the modest improvement in performance at a national level is noted, it is most concerned with the deterioration in the Dublin performance. 'Clearly there is much work to be done by An Post if Irish postal users are to receive the service they deserve,' it added.
