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More BoI customer details on laptops

Laptop theft - Fraud risk 'very low'
Laptop theft - Fraud risk 'very low'

The number of Bank of Ireland customers affected by the theft of laptops last year has risen above 30,000.

Following further investigations by the bank, it has emerged that details of more customers than previously thought were on the four missing laptops.

Last week, the bank said that medical records, bank account details, names, addresses and dates of birth of 10,000 were on the laptops.

In an update, the bank said an assessment had concluded that the risk of fraud arising from the thefts was 'very low', as the data on the laptops did not include bank account passwords, PIN numbers or copies of signatures. But the bank added that customers would be fully compensated if any fraud arose.

BoI said that, from today, it was sending letters to affected customers telling them what type of personal data about them was on the laptops. The details will not be included for security reasons, but they will be provided to customers on request. A freephone number 1800 365 100 is open from 9am to 6pm Monday to Friday.

All Bank of Ireland Life laptops are now encrypted and all laptops in the group will be encrypted by the end of May, according to the bank.

The number of branches affected has increased from seven to 29.

The new branches identified are Bray, Ardee, Arva, Ashbourne, Athboy, Cavan, Bailieborough, Cootehill, Kingscourt Ballybay, Dunboyne, Carrickmacross and Ballyjamesduff, Oldcastle, Kells, Navan, Trim, Kill O’ The Grange, Blackrock, Dun Laoghaire, Talbot Street and Greystones.