Credit Unions top for customer experience for 10 years The country's Credit Unions have the best customer experience, according to the latest annual CX report, which was once again carried out by Amárach Research. Business • 08 Oct 24
Credit Unions top for customer experience for 10 years The country's Credit Unions have the best customer experience, according to the latest annual CX report, which was once again carried out by Amárach Research. Business • 08 Oct 24
Dublin-based CX Academy raises €1.5m in funding Dublin-headquartered The CX Academy, which provides online Customer Experience (CX) learning and certification, has raised €1.5m of new funding. Business • 04 Jun 24
Dublin-based CX Academy raises €1.5m in funding Dublin-headquartered The CX Academy, which provides online Customer Experience (CX) learning and certification, has raised €1.5m of new funding. Business • 04 Jun 24
Eir rage - What companies can learn from complaints Telecoms company eir discovered the expression that there's no such thing as bad publicity doesn't always ring true. Business • 20 Apr 24
Eir rage - What companies can learn from complaints Telecoms company eir discovered the expression that there's no such thing as bad publicity doesn't always ring true. Business • 20 Apr 24
Credit Unions top customer experience rankings again The Irish Credit Union has topped the Customer Experience rankings for the eighth year in a row but also managed to improve its customer score score in the process, the latest Irish Customer Experience Report shows. Business • 18 Oct 22
Credit Unions top customer experience rankings again The Irish Credit Union has topped the Customer Experience rankings for the eighth year in a row but also managed to improve its customer score score in the process, the latest Irish Customer Experience Report shows. Business • 18 Oct 22
3 new platforms encouraging a better customer buying experience Fiona Alston spoke to three companies who are improving customers' purchasing experiences with their platforms. Boost My Business • 24 Oct 20
3 new platforms encouraging a better customer buying experience Fiona Alston spoke to three companies who are improving customers' purchasing experiences with their platforms. Boost My Business • 24 Oct 20
Credit Union tops Customer Experience rankings again The key role which frontline staff play in helping companies to exceed customers' expectations during Covid-19 is one of the key themes to emerge in the latest annual survey of Irish brands based on customer experience. Business • 20 Oct 20
Credit Union tops Customer Experience rankings again The key role which frontline staff play in helping companies to exceed customers' expectations during Covid-19 is one of the key themes to emerge in the latest annual survey of Irish brands based on customer experience. Business • 20 Oct 20
