CRU announces disconnection moratorium during winter Moratoriums on disconnections for all domestic electricity and gas customers for the coming winter have been announced by the Commission for Regulation of Utilities today. Business • 29 Sep
Electricity customers' network charges to fall by €6 The average electricity customer's network charges will see a decrease of about €6 over the next year, the Commission for Regulation of Utilities said today. Business • 31 Aug
Jump in number of gas and electricity disconnections Just under 3,500 customers were cut off from their gas or electricity last year due to non payment. Business • 13 Jul
CRU extends moratorium on disconnections until March The Commission for the Regulation of Utilities, the CRU, has announced that the moratorium on electricity and gas domestic disconnections will be extended until the … Business • 21 Feb
Energy price hikes drive customers to switch providers New figures from the Commission for Regulation of Utilities (CRU) show that wholesale gas prices increased by 380% in 2021, while wholesale electricity prices jumped … Business • 20 Dec 22
CRU reminds Panda Power customers to switch supplier The Commission for Regulation of Utilities has reminded all Panda Power Customers to switch supplier before close of business on Wednesday 28th of September. Business • 26 Sep 22
Energy regulator introduces new protections The regulator of the energy sector, the Commission for the Regulation of Utilities (CRU) has introduced a range of new protections for customers of electricity … Business • 25 Aug 22
Small refund for electricity customers as PSO levy cut Electricity customers will get a small refund on their bills, following a decision by the Commission for Regulation of Utilities to decrease the Public Service … Business • 29 Jul 22
Complaints to CRU rise by 51% in 2021 The Commission for Regulation of Utilities has said that 2021 was a particularly challenging year for many customers due to the impact of the Covid-19 … Business • 19 May 22
40% have never switched electricity or gas supplier Around 40% of consumers have never switched their electricity or gas supplier, according to new research by the Commission for Regulation of Utilities (CRU). Business • 28 Feb 22
Most complaints to CRU relate to billing problems Billing and account problems made up the majority of customer complaints to the Commission for Regulation of Utilities (CRU) last year, according to the CRU … Business • 08 Jul 21
12% struggling to pay electricity bills due to Covid Over 40% of residential customers say they find it easy to compare offers from electricity and gas suppliers, according to a survey carried out by … Business • 24 Mar 21
New moratorium on electricity and gas disconnections The Commission for Regulation of Utilities (CRU) has put in place a moratorium on all disconnections of domestic customers to take effect from this month … Business • 27 Oct 20
Businesses urged to avail of energy supply scheme The Commission for Regulation of Utilities has warned businesses that they could miss out on energy savings by not talking to their suppliers to avail … Business • 08 Jun 20