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The Central Bank has launched a consultation paper on its plans for a new Consumer Protection Code

Central Bank launches consultation on new consumer code

Enhanced clarity, predictability and accessibility on consumer protection obligations are among the key aims of a new Consumer Protection Code being developed by the Central Bank.

Business • 07 Mar 24

The discussion paper is part of a discussion paper around a review of the Consumer Protection Code

Central Bank suggests possible changes to consumer code

Financial services firms might need to take a holistic approach to acting in their customers best interests in future, rather than just simply comply with the rules according to the Central Bank.

Business • 03 Oct 22

Crowdfunding service providers must be authorised and subject to operational requirements and investor protection measures

Central Bank tightens up crowdfunding regulations

The Central Bank has tightened up the regulatory regime for Crowdfunding Service Providers under EU Regulation.

Business • 13 Jan 22

Banks have been reminded of their obligations under the Consumer Protection Code

Central Bank rules over legal fees on mortgage arrears

An investigation by the Central Bank has ruled that mortgage lenders cannot impose legal fees on customers in arrears if they are co-operating and engaging with their lenders.

Business • 30 Oct 19

The requirements are part of changes to the Central Bank's Consumer Protection Code on mortgages

Banks now required to tell mortgage holders how to save

Irish banks are now required to give mortgage customers more information about their loan in order to help them save money by moving to a better rate or switching provider.

Business • 03 Jan 19

Among the changes, lenders are now required to let customers know at least 60 days in advance that they're about to come off a fixed interest rate.

Changes to Consumer Protection Code come into effect

Changes to the Central Bank's Consumer Protection Code, which aim to increase the levels of mortgage switching in Ireland and to provide greater levels of transparency for consumers, come into effect today.

Business • 02 Jan 19

Research by the Central Bank shows one in five mortgage holders could save money by switching

1 in 5 mortgage holders could save money by switching

The Central Bank has ordered banks and building societies to give their customers more information about the savings they could make by switching out of their current mortgage arrangements.

Business • 20 Jun 18

Central Bank concludes 13th settlement with a firm involving breaches of the Consumer Protection Code 2006 since 2010.

Central Bank fines FBD Insurance €490,000

The Central Bank has fined FBD Insurance €490,000 for various breaches of the Consumer Protection Code, 2006.

Business • 15 May 14

Half of 350,000 PPI policies sold since 2007 have now been reviewed

1 in 5 PPI policies breached Central Bank code

The Central Bank has said one in five payment protection insurance policies it has reviewed so far were in breach of the bank's consumer protection code.

Business • 04 Oct 13

Central Bank says most banks sticking to new code

A Central Bank review has found that most financial institutions are fully implementing its revised consumer protection code.

Business • 20 Jun 12

Consumer Protection Code