Ryanair promises five-day refund turnaround Ryanair has promised to repay customers within five days for cancelled flights in a renewed customer service push after criticism about how it handled refunds at the height of the Covid-19 pandemic. Business • 28 Oct 21
Ryanair promises five-day refund turnaround Ryanair has promised to repay customers within five days for cancelled flights in a renewed customer service push after criticism about how it handled refunds at the height of the Covid-19 pandemic. Business • 28 Oct 21
UK scraps action against Ryanair, BA over refunds The UK competition regulator has scrapped its action against Ryanair and British Airways over their failure to offer refunds to passengers prevented from flying by Covid-19 restrictions because it said a lack of legal clarity made the outcome uncertain. Business • 07 Oct 21
UK scraps action against Ryanair, BA over refunds The UK competition regulator has scrapped its action against Ryanair and British Airways over their failure to offer refunds to passengers prevented from flying by Covid-19 restrictions because it said a lack of legal clarity made the outcome uncertain. Business • 07 Oct 21
EC court upholds Ryanair challenge against Condor aid Ryanair has today won its challenge against state aid granted to German charter airline Condor, a third victory in its fight against billions of euros in pandemic support granted to its rivals. Business • 09 Jun 21
EC court upholds Ryanair challenge against Condor aid Ryanair has today won its challenge against state aid granted to German charter airline Condor, a third victory in its fight against billions of euros in pandemic support granted to its rivals. Business • 09 Jun 21
UK watchdog warns Lastminute.com of action over refunds The UK's competition watchdog has threatened Lastminute.com with court action, after the package holiday provider failed to pay over £1m of refunds to customers for cancelled holidays due to Covid-19. Business • 12 Feb 21
UK watchdog warns Lastminute.com of action over refunds The UK's competition watchdog has threatened Lastminute.com with court action, after the package holiday provider failed to pay over £1m of refunds to customers for cancelled holidays due to Covid-19. Business • 12 Feb 21
UK competition regulator to probe airlines over refunds Britain's competition regulator said it would investigate whether airlines had breached consumers' legal rights by failing to offer cash refunds for flights they could not legally take during a Covid-19 lockdown. Business • 16 Dec 20
UK competition regulator to probe airlines over refunds Britain's competition regulator said it would investigate whether airlines had breached consumers' legal rights by failing to offer cash refunds for flights they could not legally take during a Covid-19 lockdown. Business • 16 Dec 20
EBS refunds borrowers over mortgage information error EBS has paid refunds totaling nearly €1.5m to 400 customers after it discovered it had failed to give them sufficient information around changes they were making to their mortgage. Business • 26 Aug 20
EBS refunds borrowers over mortgage information error EBS has paid refunds totaling nearly €1.5m to 400 customers after it discovered it had failed to give them sufficient information around changes they were making to their mortgage. Business • 26 Aug 20
Most motor insurers agree to refunds amid virus crisis A number of insurers here have agreed to discount premiums or give refunds to motor customers in recognition of an expected reduction in the volume of claims during the Covid-19 emergency. Business • 24 Apr 20
Most motor insurers agree to refunds amid virus crisis A number of insurers here have agreed to discount premiums or give refunds to motor customers in recognition of an expected reduction in the volume of claims during the Covid-19 emergency. Business • 24 Apr 20
Refund delay for third of initial Thomas Cook claims Around one in three of the first Thomas Cook customers to claim refunds will not be paid within the 60-day target, according to the UK aviation regulator. Business • 06 Dec 19
Refund delay for third of initial Thomas Cook claims Around one in three of the first Thomas Cook customers to claim refunds will not be paid within the 60-day target, according to the UK aviation regulator. Business • 06 Dec 19
Thomas Cook customers may face 2-month delay for refund Britain's aviation regulator said that refunds of bookings by Thomas Cook customers could take longer than expected as the regulator does not have all the information needed from the collapsed travel firm. Business • 30 Sep 19
Thomas Cook customers may face 2-month delay for refund Britain's aviation regulator said that refunds of bookings by Thomas Cook customers could take longer than expected as the regulator does not have all the information needed from the collapsed travel firm. Business • 30 Sep 19
AIB pays €3.7m compensation to customers for error AIB has had to refund customers and pay compensatory interest of €3.7m after it overcharged 6,855 clients, RTÉ News has learned. News • 02 Sep 15
AIB pays €3.7m compensation to customers for error AIB has had to refund customers and pay compensatory interest of €3.7m after it overcharged 6,855 clients, RTÉ News has learned. News • 02 Sep 15
€67m refunded by banks over mis-sold PPI policies Over €67m has been refunded to around 77,000 consumers who were sold Payment Protection Insurance by 11 credit institutions since 2007. Business • 07 Mar 14
€67m refunded by banks over mis-sold PPI policies Over €67m has been refunded to around 77,000 consumers who were sold Payment Protection Insurance by 11 credit institutions since 2007. Business • 07 Mar 14
<p>Shopping: When 20 per cent off is illegal</p> 'No refunds', dry cleaners who don't accept responsibility for zips, gyms who say they are not responsible for accidents. These are all illegal, Tina Leonard tells Pat Kenny Business • 04 Jul 11
<p>Shopping: When 20 per cent off is illegal</p> 'No refunds', dry cleaners who don't accept responsibility for zips, gyms who say they are not responsible for accidents. These are all illegal, Tina Leonard tells Pat Kenny Business • 04 Jul 11
