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Unpaid gas bill left care home without hot showers - HIQA

Of the 50 reports published, inspectors found evidence of good practice and compliance in several inspections (Stock image)
Of the 50 reports published, inspectors found evidence of good practice and compliance in several inspections (Stock image)

Failure by a nursing home to pay its gas supplier on time resulted in residents going without showers for 24 hours, according to the Health Information and Quality Authority (HIQA).

An unannounced risk inspection of a Co Galway nursing home in July found that the gas supply to the centre had been interrupted because it had failed to pay suppliers.

"The impact of this was that residents had no access to hot water for one full day and showers could not be offered and facilitated," according to the HIQA report.

Cooking, heating and laundry services were also impacted.

Bushfield Care Centre - which had 34 residents at the time of the inspection - has had consistently poor regulatory compliance over repeated inspections in March, May, and June.

An inspection report published last month showed that residents were sometimes going hungry because breakfast portion sizes were too small.

HIQA found that the gas supply to the nursing home was interrupted over an unpaid bill

The latest report states that the centre was not adequately resourced to ensure a safe and effective service.

The provider said additional payments would be made to ensure that supply of gas is uninterrupted in the centre.

However, there were concerns regarding finances to operate the centre when inspectors were provided with records of the operating bank account which was almost empty.

Of further concern to HIQA was that monies, totalling over €3,000, belonging to residents and held by the provider in the operating bank account was not available to the residents.

The report states that the registered provider could not be contacted during the inspection to give assurances that money would be available should any resident request it.

HIQA's Chief Inspector has issued a notice to cancel the registration of the nursing home.

The inspection report is one of 50 relating to residential centres for older people that have been published today.

At another nursing home in Co Kilkenny an outbreak of Norovirus (the winter vomiting bug) had been declared in the designated centre in July.

HIQA inspectors also found an outbreak of Norovirus at nursing home in Co Kilkenny (Stock image)

A total of 29 confirmed or suspected cases had been identified (14 residents and 15 staff members).

Inspectors identified that the governance and management systems in the centre were not effective to manage the outbreak.

The report said that the registered provider did not ensure that there was "effective clinical monitoring of residents" with confirmed or suspected Norovirus infection to identify those that maybe dehydrated.

Masks were also not routinely worn when staff were providing care to all symptomatic residents, which significantly increased the risk of transmission according to HIQA.

In response to the findings, the provider said it would ensure the circulation of the National Standards for Infection Prevention and Control to staff and update as required.

Of the 50 reports published this morning, inspectors found evidence of good practice and compliance with regulations and standards in a number of inspections.

Where non-compliance with regulations was identified, providers were required to submit compliance plans to demonstrate how they will make improvements.