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Videogame firms hit with 'tricking consumers' complaint

Videogame companies Epic Games, Electronic Arts, Roblox and four others have been hit with an EU consumer complaint accusing them of misleading gamers into spending money.
Business • 12 Sep 24

Consumer protection bodies urged to investigate ChatGPT

The European Consumer Organisation (BEUC) has joined the chorus of concern about ChatGPT and other artificial intelligence chatbots.
Business • 24 Apr 23

TikTok to boost EU consumers' rights

Chinese-owned short video-sharing app TikTok has agreed to boost European Union users' rights, EU regulators said today, averting possible sanctions in a case sparked by multiple complaints from consumer groups in the bloc.
Business • 22 Jun 22

WhatsApp targeted in EU consumer complaints

Facebook's WhatsApp today faced a barrage of complaints by the European Consumer Organisation and others over a privacy policy update, which has prompted a global outcry and led some users to switch to rival apps Telegram and Signal.
Business • 12 Jul 21

Consumer groups want regulators to act against Google

Consumer agencies in the Netherlands, Poland and five other European Union countries asked privacy regulators to take action against Google for allegedly tracking the movements of millions of users in breach of the bloc's new privacy law.
Business • 27 Nov 18

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