Residents of an area of south Dublin affected by flooding in recent days have expressed anger to local authorities and a minister at the lack of immediate support available in the flooding response.
Affected residents said that there was a river flowing through estates in the area and there was no immediate help or sandbags available.
During a visit to Rathfarnham in south Dublin, Minister for the Office of Public Works Kevin 'Boxer' Moran said no stone will be left unturned when it comes to finding out what happened in recent flooding events.
Mr Moran was speaking while meeting residents from Woodside Grange Park in Rathfarnham whose homes were flooded by water coming from Castle Stream, White Church Stream and the Dodder River.
One resident told the authorities and the minister that they received "no help whatsoever", adding "we were totally on our own". "It was a real sink or swim," she said.
Another resident told the minister that there was a river in a nearby estate.
"It was disgraceful, there was a river coming down," he said.
Watch: 'We got no help,' flood-hit residents tell authorities
The residents said they had contacted South Dublin County Council yesterday and were told sandbags would not be provided to private residents.
They said the source of the flood must be investigated because it was so sudden and said it was dangerous as there was no way they could get out.
Director of Services at South Dublin County Council Teresa Walsh said pallets of sandbags would be delivered to estates in the area today in case of further flooding.
She said a full investigation would be carried out into why flooding in the area happened.
Mr Moran said he would work with the local authority, who will conduct the investigation, over the next few weeks to find out where the blockage happened, adding that funding would not be an issue.
The minister said he was giving people a commitment and did not want people suffering and going to bed at night wondering what they would get up to in the morning.
Fine Gael TD for Dublin South-West and Minister Colm Brophy said people were caught off guard and there was period of seven hours where it was "crazy" to see the level of water that came.
He said they would work to make sure does not happen again.
Numbers experiencing water issues greatly reduced
It comes as Uisce Éireann has said that fewer than 5,000 customers in north east Dublin are still experiencing reduced or no water supply, following a burst arterial main in Fairview.
Earlier, around 100,000 homes and businesses experienced water outages or low water pressure as a result of the damaged pipe.
Speaking on RTÉ's Drivetime programme, Regional Operations Senior Manager for Uisce Éireann Stephen Burke said "the vast majority" of customers in the areas affected now had water "due to the mitigation efforts undertaken" to re-route water supplies.
Mr Burke said he expected the repair of the pipe to be completed by 6pm or 7pm, but said it could be midnight before full pressure and full normal water supply is restored to all the areas affected.
He said that Uisce Éireann is still trying to establish the cause of the burst main.
"We are obviously looking to see is it possible that this may or may not have been storm related, at the moment it doesn't look like it was, but the storm, and the rainfall and the saturated ground, is certainly not helping our repair efforts," Mr Burke said.
Fairview Road has reopened to traffic following an earlier closure.
A new mains water pipe was installed in the area in work completed in 2024, as part of phase 1 of the North City Water Supply Scheme.
However, the water pipe that burst this morning is an old one.
