Irish technology consultancy firm Konversational is ramping up its operations in the US with the appointment of Andrew Paolino and Chris Grassi to its senior leadership team.
The two men will spearhead the firm's commercial growth in the US following the opening of its New York operations only four months ago. Konversational is targeting revenue growth of €20m in 2026 across its operations in Ireland, UK, Europe and the US.
Founded in 2020, Konversational provides customer service technology to clients.
The Dublin-headquartered company currently employs 100 IT professionals across six locations including Dublin, London, Paris, Nantes, Zurich, Munich and New York.
John Gilleran, the co-CEO Konversational, said the new appointees are hugely experienced technology professionals with exceptional management and business development skills who will bring a wealth of knowledge and depth of expertise to the team.
"They join the company at a key time as we continue to build and develop in the US, a market that we regard as key to our continued commercial growth," he said.
Andrew Paolino said that Konversational is at an exciting point in its journey.
"Its move into the United States is a bold statement of intent and reflects its huge commercial ambitions. I have been impressed by the depth of talent, emphasis on high quality service-delivery, and industry knowledge and the significant opportunities that exist for the company and look forward to bringing this unrivalled expertise to clients in the North America market," he added.
Chris Grassi said that Konversational has scaled rapidly across the UK, Ireland and Europe and is hugely ambitious to expand even further.
"In a hugely competitive technology market, Konversational stands out. Its strong focus on Customer Relationship Management, its technical skills, sectoral knowledge and expertise are best-in-class," he said.
"Significant opportunities exist in the United States, a market that has been identified as core to its continued growth. I am hugely excited about what lies ahead and about playing a key role in its next chapter," he added.
