skip to main content

Most employers keen to embrace AI in the workplace

AI is already being deployed in workplaces across the country, with 69% of companies currently using tools such as ChatGPT on a regular basis.
AI is already being deployed in workplaces across the country, with 69% of companies currently using tools such as ChatGPT on a regular basis.

Over 70% of employers are keen to embrace artificial intelligence in the workplace, new research shows.

The research by recruiter Hays Ireland shows employees are more cautious about the introduction of such technology.

57% of staff surveyed said they believe workplaces should embrace AI, while 55% said they trust the technology,

Only 12% of employees said they don't trust AI, while 33% were unsure, saying they neither trust or distrust the technology.

AI is already being deployed in workplaces across the country, with 69% of companies currently using tools such as ChatGPT on a regular basis.

Many experts believe AI will free up professionals from more routine work and will allow them to focus on more high-value work.

However, amongst those surveyed, 35% of employers expect AI tools to change the type of tasks carried by their employees in the future, with 34% expecting that the technology will lead to increased tasks for their staff.

Only 16% believe working with AI will decrease workloads.

The findings show that amongst the professions expected to be most impacted by AI are customer service and contact centres, banking and finance, cyber security, accountancy and finance, and education.

"Artificial intelligence represents the latest frontier for technological innovation, and it is already having a transformative impact on how organisations, both big and small, do business," said Maureen Lynch, Director at Hays Ireland.

"In years to come, 2023 may be remembered as the year AI went mainstream. For many of us, we are still trying to understand how best to utilise the technology via ad hoc pilots or isolated business processes.

"Meanwhile, industry leaders and policy makers are faced with the unenviable task of attempting to regulate the technology and put the necessary safeguards in place," she added.