Eir has reported a dip in revenues and earnings for the second quarter of the end of of June but said the performance was in line with its expectations.

Eir said its underlying revenue came to €296m, down by 3% on the same time last year.

It noted that revenue growth in postpay, National Broadband Plan access and bundling, as well as the addition of revenues from Evros was offset by a reduction in traditional access, traffic, content, roaming and build to suit network revenues as well as the sale of Tetra joint venture.

The company said its underlying EBITDA for the second quarter fell by 12% to €141m, while operating costs of €97m increased by 3% year on year.

It noted that its non-pay costs increased by 10% or €5m, while pay costs decreased by 4% or €2m.

Eir said its total fibre broadband base increased by 2% year on year to 835,000 customers, and its postpay mobile base increased by 10% to 935,000 customers.

Multi-play bundling accounted for 41% of its fixed households, up three points on last year, it added.

In today's results statement, Eir said that 2 million premises are now passed by the country's largest fibre network, or 87% of premises in Ireland. 864,000 premises are now passed with FTTH across Ireland, up 28% on the same time last year.

Meanwhile, eir said its 5G network rollout continues to expand, with ultrafast data speeds available in 485 towns and cities across the country.

Its broadband customer numbers fell by 1% to 958,000 in the three month period, while the number of TV customers dropped by 4% to 80,000.

The company also said its total mobile customer numbers rose by 6% to 1.26 million, with the number of postpay customers up 10% to 935,000. It noted that 74% of its mobile base is on postpay.

Oliver Loomes, eir CEO, said the company continues to make "tangible and significant investments" to improve the standard of care it provides for its customers.

"We have made huge progress and continue to transform eir's care offering, we are consistently hiring and growing our customer care team, opening a fourth customer care hub in Waterford in recent months," Mr Loomes said.

"The fruits of this work are visible in the most recent ComReg Consumer Line Statistics Report, which shows that the volume of complaints from mobile customers have fallen by over 91% since their height in Q3 2020, while those from fixed-line service customers fell by over 88%, during the same period," he said.

"The journey is not over and, despite huge progress, we can and will go further. Our ambition is to ensure all eir customers enjoy a seamless customer care experience, where issues are resolved quickly and comprehensively," he added.