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UK visitors to southern Europe 'should allocate four hours for border checks'

Automated European Union Entry/Exit System kiosks at Eurotunnel in southeast England
Automated European Union Entry/Exit System kiosks at Eurotunnel in southeast England

UK travellers visiting countries such as Spain, Portugal and Italy are being urged to prepare for four-hour queues when a new EU border system comes into force tomorrow.

The Entry Exit System (EES) involves people from non-EU countries such as the UK having their fingerprints registered and photograph taken to enter the Schengen area, which consists of 29 European countries, mainly in the EU.

For most UK travellers the EES process will be done at foreign airports.

The EES does not apply to nationals of European countries that use the system, as well as Ireland and Cyprus.

Julia Lo Bue-Said, chief executive of Advantage Travel Partnership, a network of independent travel agents, said: "For major airports in southern Europe, we recommend that travellers now allocate four hours for navigating the new system in these initial stages."

She warned that "delays should be anticipated" at border controls when multiple flights arrive at similar times, and "we foresee potentially overwhelming volumes of travellers during the initial roll-out".

The EES kiosks where passengers can check in, are pictured at St Pancras in London
The EES kiosks at St Pancras International Train Station in London

She added: "This should settle over the next few weeks as staff and travellers familiarise themselves with the new procedures."

Rory Boland, editor of consumer magazine Which? Travel, said: "Longer waits are expected at border control on arrival so you should allow more time when you land by booking later transfers or other onward travel."

The UK Home Office said the extra checks "should only take one to two minutes" to complete but warned they may lead to "longer waits at busy times".

UK travellers boarding international services from London’s St Pancras railway station, the Port of Dover and Eurotunnel’s Folkestone terminal will complete EES checks in the UK.

New kiosks have been installed at those locations but only some passengers will be required to use them from tomorrow.

A person uses the Automated European Union Entry/Exit System
Visitors from third-party countries such as the UK will be required to have their fingerprints registered and photograph taken

The EU is rolling out EES in a phased manner, with participating states initially only required to use the system for a proportion of their arrivals.

The deadline for full implementation is 10 April next year.

An individual’s EES registration will be valid for three years although their details will still be verified on each trip in that period.

The system will eventually replace the need for border officers to stamp passports.

Mark Tanzer, chief executive of travel trade organisation Abta, said: "In the longer term, EES should make processes quicker and simpler for travel to Europe.

"Looking at the short term, given the scale of the operation, there may be some delays, particularly at peak travel times.

"But countries will be stepping up their processes gradually and have the option to stand down the system to avoid significant and lengthy waiting times.

"We ask that countries remain vigilant and use this contingency measure where needed."