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Protests over quality of Iarnród Éireann's audio announcements

A group of people with visual impairments is launching a protest against the quality of Iarnród Éireann's audio announcements on trains.

The group has urged blind people, the visually impaired and their supporters to send text messages to the press officers of Iarnród Éireann.

The move is to urge people to signal their disappointment at the lack of audio announcements and the poor quality of others on DART and InterCity trains.

Speaking on RTÉ's Morning Ireland, one of the organisers of the protest, Martin O'Sullivan said that absent and inaccurate messages are causing real problems.

The issues for the visually impaired have led to people missing trains and getting out at the wrong stop.

Iarnród Éireann Communications Manager Barry Kenny has accepted that there is a problem, especially with the DART system.

Mr Kenny said half of the fleet had been refurbished a number of years ago and that Iarnród Éireann is currently tendering to overhaul the announcement system on the remaining trains.

Mr O'Sullivan said that Iarnród Éireann has been saying the same thing for the last number of years and it was not acceptable.

He called for a timeframe to be set out, adding that he could not understand why, when wi-fi had been installed on trains, that a working announcement system could not be put in place.