The Financial Services Ombudsman has renewed his call for further powers to name and shame financial institutions that have had consumer complaints against them upheld.
In the first six months of 2010 most complaints related to the mis-selling of Investment Products.
Those complaints were upheld at a higher-than-average rate.
Ombudsman Bill Prasifka said some financial institutions stand out more than others and if he could name those institutions the consumer would be 'better informed and better off'.
He believes it would also create healthy competition among financial institutions, and inspire confidence and integrity.
3,600 complaints were received by his office in the first half of 2010 and compensation payouts totalled €1.3m during the same period.
