Minister for Children Barry Andrews has said that out-of-hours access to social workers needs to be addressed.
Launching a series of reports on child protection, Minister Andrews also said regional disparities existed in the application of guidelines.
The reports are part of a review of guidelines commissioned in response to the Ferns Inquiry.
The author of one of the reports said out-of-hours access to social workers was an issue that arose consistently in responses from users of the child protection system.
