New Zealand crashed out of the ICC World Twenty20 after a nail-biting Super Over defeat to the West Indies.

Set 140 for victory in Pallekele, New Zealand looked on course for much of their innings as captain Ross Taylor led the charge with 62 from 40 deliveries.

But a late spell of tight bowling by the Windies attack provided decisive in slowing the Black Caps' charge, with Sunil Narine's three for 20, including 10 dot balls, the standout performance.

The match boiled down to final-ball shootout with New Zealand needing two runs for victory, but when Doug Bracewell could manage just one from Marlon Samuels' delivery, the Kiwis were left stranded on 139 for seven and a Super Over was required.

Samuels was the hero for the Windies in the additional overs, restricting New Zealand to 17 with ball in hand before hitting the winning six after being chosen alongside Chris Gayle to face Tim Southee.

With New Zealand on their way home, the Windies are now through to the semi-finals of the tournament following England's Super Eights Group 1 defeat to Sri Lanka.

The Windies struggled to build a full head of steam in their 20 overs, with Gayle's 14-ball 30, featuring three fours and two sixes, their top score.

Kieron Pollard added 28 and Samuels 24 as New Zealand dismissed them for 139 in 19.3 overs, with Southee (three for 21) and Bracewell (three for 31) doing most of the damage.

Taylor anchored the New Zealand reply with a captain's performance bringing a deserved half-century but his fellow batsmen failed to back him up, with Brendon McCullum (22), Martin Guptill (21) and James Franklin (14) the only other Kiwis to reach double figures.

New Zealand went into the final over needing 14 runs for victory but when Sammy handed the ball to Samuels for the first time in the match, the part-time bowler restricted Taylor and Bracewell.

The Black Caps looked to be in the box seats when Taylor flipped a full-toss over fine leg for six to leave them needing three off two deliveries.

But when Taylor could only manage one run off the next, it fell to Bracewell to face the final ball, which he hit to deep mid-wicket where substitute fielder Dwayne Smith collected and scored a direct hit on the stumps to deny New Zealand a second, match-winning run.

In the Super Over, Taylor again took centre stage as he led his side to 17 runs alongside Brendon McCullum, but the advantage looked fragile from the moment Southee sent down a no-ball that Gayle smashed for a huge six with the Kiwis' first delivery.

The score edged out to 12 as Southee recovered his composure, but when Samuels smashed a six from the penultimate delivery the Windies were left celebrating a victory that keeps their hopes in the tournament alive.