Connolly Station incident: "They pushed the first wheelchair on a

Colette Lyons and her family had planned a day trip to Skerries. Aunts, cousins, nieces, nephews, were all booked into a restaurant in the north Dublin seaside town. So they all met up in Connolly Station in Dublin. There were two wheelchairs, prams, buggies, and young children all waiting to board the last carriage. Staff put the ramp on the doorway to allow the wheelchairs be pushed on to the train. Colette's family members started to board the train.

"They pushed the first wheelchair on and some of us got on… and next thing, the train pulls off."

As she told Joe Duffy on today's Liveline, Colette watched in shock as the train pulled away from the platform, leaving children on the train and the platform separated from their parents. Not to mention a ramp attached to the carriage door.

Was it just a breakdown in communication? Joe wondered. Colette pointed out:

"If he had looked down the platform, he should have seen the large crowd at the last door of the train before closing those doors."

There were 12 in Colette's party, as well as a wheelchair, and another lady pushing a second wheelchair, so she felt they should have been fairly obvious to anyone, grouped together as they were, on the platform.

As the train moved away from Connolly Station, Colette told Joe, there were kids on the train crying because their mothers were left behind on the platform and kids on the platform crying because they were supposed to be on the train.

"There was pandemonium… because mothers were on the train and their kids were on the platform."

But Colette stressed that things could have been much worse:

"You could have had young kids stepping onto that train while it was moving off and they could have fallen down between the train and the platform."

The wheelchair could easily have gone over as well, she points out. "It's a health and safety issue," she tells Joe.

Seán, from Dublin 6, then called in with another tale of trains not behaving as you'd expect them to. You can hear him and the full call from Colette, as well as the rest of Liveline here.