skip to main content

Workplaces struggling to keep up with rise of AI - survey

Alison Hodgson from the CIPD in a green jacket headshot
CIPD's Country Director Alison Hodgson

Irish workplaces are struggling to keep up with the rapid rise of AI, according to new research from CIPD, the professional body for the HR industry.

Its latest HR Practices in Ireland study, which was carried out in conjunction with the Kemmy Business School at University of Limerick, found that just 19% of organisations said that bosses are fully equipped to lead in an AI-driven environment.

According to the research, despite almost two thirds of organisations citing automation, technology and AI as a leading concern, there are major gaps in readiness for technological shifts.

Fewer than half of organisations have clear guidance on AI use at work, while just one third have provided employees with AI training.

More than two thirds of HR professionals identified AI skills as their top professional development priority.

"AI is evolving at a pace that many organisations are still trying to adapt to," said CIPD's Country Director Alison Hodgson.

"The key for employers is to take an agile, practical and iterative approach, experimenting, learning and continuously refining how AI is used in the workplace."

"At the same time, organisations must ensure employees are supported through ongoing training and upskilling so that the benefits of new technology can be shared across the workforce," Ms Hodgson said.

The survey of 330 HR professionals found strong support for flexible working, with 73% agreeing that remote and flexible working improves productivity.

The study also highlighted wider challenges facing employers, with 91% of organisations reporting skills shortages, 75% citing cost-of-living pressures and 73% saying the housing crisis is making recruitment more difficult.

The findings are being released today to coincide with International HR Day.