Irish IT and cybersecurity services company Qualcom has invested €250,000 to support the continued expansion of its team and enhance facilities at its Dublin headquarters.
Qualcom said the increased capacity and capabilities within the support desk team will enable it to further expand its client base - particularly across managed and co-managed services.
It will also enable the company to better meet increasing customer demand for outsourced helpdesk services, driven by the growing need for highly-skilled technology talent to manage ever-increasing workloads.
The investment also includes the rollout of new technology platforms, new equipment and a modernised office interior.
In business for 30 years, Qualcom's team consists of 76 cybersecurity and IT professionals across its locations in Dublin and Belfast.
Earlier this year, Qualcom said it expects to grow its revenues from €13.5m to €18m in the next three years, representing 10% year-on-year growth for the business by the end of 2027.
Ken Ryan, Managing Director of Qualcom, said this investment in its people and business is futureproofing its operations as the demand for helpdesk support continues to grow.
"It equips our proactive customer-first team with the increased ability to meet the evolving needs of businesses, ensuring maximum IT uptime for customers and delivering right-first-time technical services," Mr Ryan said.
"In addition, we can better help businesses to fill the skills gaps within their organisations, relieving the mounting pressure on IT teams and ensuring that they can focus on growth and innovation. We are excited for the next chapter as we continue to add to our team at our state-of-the-art headquarters," he added.
