ASOS shares fell sharply today after the UK fashion retailer's 2026 profit forecast came in below expectations, even though the company reported a jump in full-year earnings.
The online retailer has been working to revive its fast-fashion appeal among its core shoppers in their 20s, while focusing on strengthening profitability by cutting costs, against a backdrop of increased competition from Chinese rivals.
"We will not take shortcuts, we will not go back to excessive discounts, we will not go back to excessive promotion," CEO José Antonio Ramos Calamonte told journalists.
"We know the outcome of that is growth, but not sustainable growth," he said.
The company forecast adjusted core profit for fiscal 2026 of between £150m and £180m. At the midpoint of £165m, the profit outlook is below consensus of £173m, according to a company-compiled poll.
The group said it was on an "improving trajectory" for gross merchandise value after reporting a 51.5% jump in profit to £131.6m for the full year to August 31.
Analysts at JP Morgan noted ASOS' "strong progress" on profits, but said evidence of enough consumer re-engagement for sustainable and positive GMV growth was still limited.
ASOS shares fell as much as 11% to a low of 219.5 pence in trading today.
In Britain, the group's biggest market, people are delaying non-essential purchases amid sticky inflation, and waiting for Black Friday discounts as well as next week's budget.
In fiscal 2025, ASOS' total customer numbers dropped 14% from the previous year. In the new fiscal year so far, ASOS had increased its new customer base in the UK by about 10%.
The group has more than 20 million active customers in over 200 markets.
