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WRC to increase accessibility to its services

The WRC said its strategic framework is designed to ensure it continues to protect workers' rights, resolve disputes and empower people with knowledge
The WRC said its strategic framework is designed to ensure it continues to protect workers' rights, resolve disputes and empower people with knowledge

The Workplace Relations Commission (WRC) has published a new strategy statement with a target of increasing accessibility to its services.

The plan, which covers 2025 to 2027, also contains pledges to strengthen compliance in high-risk sectors, improve efficiencies, and empower service user-led resolution over imposed solutions.

The WRC said its strategic framework is designed to ensure it continues to protect workers' rights, resolve disputes and empower people with knowledge.

Minister of State for Small Business, Retail and Employment Alan Dillon launched the strategy statement.

"The next decade will bring changes and challenges for the WRC and as we enter the second decade of the Commission, this framework strategy illustrates a vision and provides the next steps for the organisation which will embed and enhance its performance and services to the public into the short and medium term," Mr Dillon said.

Chairperson of the Board of the WRC Dr David Begg said the strategy was informed through a deeply consultative process.

"It positions the WRC to lead confidently into the next decade – promoting fair and inclusive workplaces, enforcing employment rights, and fostering constructive industrial relations across Ireland," Dr Begg said.

WRC Director General Audrey Cahill said the next phase of its strategy is shaped by the evolving world of work and societal expectations.

"It is important that the strategic direction of the WRC must include proactive engagement with emerging labour dynamics, support for inclusive employment practices, and adaptive frameworks to maintain industrial harmony in a fast-evolving, growing economy," Ms Cahill said.