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26% of small businesses struggling with digitalisation

The research suggests that almost 90,000 businesses in Ireland are struggling to digitise their operations.
The research suggests that almost 90,000 businesses in Ireland are struggling to digitise their operations.

More than a quarter of small businesses rank their level of digitalisation as low, new research shows.

The survey was carried out by LeanBPI, an Irish digital growth consultancy for SMEs and micro-enterprises.

It suggests that almost 90,000 businesses in Ireland are struggling to digitise their operations.

Amongst microenteprises - businesses with nine or fewer employees - 30% ranked their digitalisation as low.

As Budget 2025 approaches, LeanBPI's research suggests a strong demand for additional digital support among small enterprises, as well as increased awareness of the supports already available.

Despite 96% of respondents expressing a willingness to learn and adopt digital tools and systems, more 12% of small businesses acknowledge having no experience using digital technology to enhance their operations.

Meanwhile, 15% have not yet implemented digital policies, and 31% are only beginning to develop these policies.

"We often talk about business being digital, but it’s important to remember that small and micro enterprises account for 98.7% of businesses in Ireland and many of them are yet to realise the benefits of digitalisation," said John O'Shanahan, managing director of LeanBPI.

"Our research shows a near-universal desire among small businesses to capitalise on the promise of digital, but they need guidance and support," he added.