AIB has appointed Orlaith Ryan as its new Chief Customer Officer.
The new appointment is part of the bank's three-year strategy which places a bigger focus on serving its 3.3 million customers, greening the business and driving greater operational efficiency.
Ms Ryan will take up her new role in October and has a range of experience in the retail finance, insurance, media and telecoms sectors.
She joins AIB from Sky Ireland where she spent the last eight years in senior executive positions, most recently as Chief Commercial Officer and previously Customer Director and Head of Customer Value Management.
She has also worked with Vodafone and Aviva.
AIB's chief executive CEO Colin Hunt said the appointment of the Chief Customer Officer is an integral part of delivering on the bank's three-year strategy.
"We look forward to Orlaith and her team further building a truly customer centric organisation, focused on serving the needs of our 3.3 million customers," he added.
Ms Ryan will also join the bank's executive committee.
