Dublin-headquartered JUSTTIP has introduced its JUSTTIP Flex product, a new mobile tipping solution developed for restaurants, pubs and hotels offering table service.
JUSTTIP was co-founded by entrepreneurs James Fahy (23) and Ciara Walsh (22) in July 2021, and is now used in 400 establishments with over 7,000 staff across Ireland and the UK.
Its latest product saves business owners the 11.8% PRSI liability on every tip managed through the system, reduces administrative burdens and brings them in line with tipping legislation to avoid on-the-spot fines of up to €1,500.
JUSTTIP Flex allows customers to choose their tip amount in a separate transaction from paying the bill, thus increasing servers tips while separating them from the business's income.
JUSTPIT said that all tips generated through its systems are collected and pooled, and distributed weekly directly to the employees' bank accounts in proportion to the hours they worked, bypassing the employer's business completely.
Tipping legislation in Ireland was updated in December 2022 and companies must now provide clear information to customers on how tips are shared among employees, promoting transparency and trust in the tipping process.
The legislation also states that staff should receive a breakdown of electronic tips received and how they are distributed, and guarantees employees the right to receive their tip, protecting them from unfair distribution.
Ciara Walsh, co-founder of JUSTTIP, said the company was launched to bring transparency to tipping, but it found that many businesses did not even know the charges they were paying on tips as well as the requirements needed due to the updated legislation.
"The platform is built to help businesses and employees manage tips, with end to end transaction reports, bringing businesses in line with legislation, and offering complete transparency to their staff. An added bonus is that the customers love it too," she added.
JUSTTIP co-founder James Fahy said that as the hospitality industry continues to embrace digital transformation, the company remains committed to driving innovation and setting new standards for excellence.
"We guarantee regulatory compliance for businesses and equitable tip sharing for employees," he added.
