Enniscorthy-based IT services provider Datapac has agreed a deal to deliver a managed IT helpdesk solution to Cope Foundation, which will enable the faster rollout of the organisation's services to over 2,800 children and adults with an intellectual disability and/or autism across Cork City and county.
Datapac has rolled out an IT support service for over 1,000 employees across Cope Foundation's more than locations which has reduced downtime and boosted productivity right across the organisation.
The Cork-based charity provides individuals and families with support services and resources such as education, training and employment opportunities, community hubs, residential houses, day services, arts and creative art therapies as well as physical activity and sports.
Colin Chapman, Business Relationship Manager at Datapac, said that Cope Foundation has been doing incredible work in Cork communities for nearly 70 years.
He said that Datapac's managed helpdesk will provides employees with access to reliable IT support, which will allow them to continue to roll out critical resources to those who need them.
Sean Abbott, CEO of Cope Foundation, said that after enlisting Datapac's services in the past, the organisation knew it could trust them to deliver on the next phase of its journey with an overhaul of its IT support processes.
"The enhanced service gives us the peace of mind and confidence to support and launch innovative new resources for families across Cork," he added.
