Bank of Ireland has announced the appointment of Aoife Leonard as Chief Operating Officer for the bank's Retail Ireland division.
Ms Leonard will oversee day-to-day operations of Bank of Ireland's retail business across Ireland, while ensuring the delivery of strategic and financial planning for the division.
The Retail Ireland business includes around 4000 staff, 169 branches and two large customer support contact centres in Kilkenny and Tallaght.
The bank said Ms Leonard brings a wealth of experience to the role having led the Bank’s Distribution, Digital and Operations team for the last two years and fulfilled other senior roles in Branch Banking, Direct Channels, Operations and Consumer Segments spanning over two decades with Bank of Ireland.
Susan Russell, CEO, Bank of Ireland Retail Ireland said Aoife Leonard is "an exceptional leader with a strong track record of delivery across a number of senior roles for Bank of Ireland.
"Our colleagues in Retail Ireland are among the very best in the industry and Aoife will ensure that we continue to provide customers with best-in-class banking services, as well as products and services that enhance their banking experience and long-term financial wellbeing."
Bank of Ireland’s Retail Ireland division serves consumers across a broad range of segments providing day to day services, products, propositions and a financial wellbeing programme tailored to meet customers’ individual needs.
