Digital workflow company, ServiceNow, has announced plans to create 400 jobs in Ireland over the next three years.
It is welcome news for the Irish tech sector at a time when other US tech firms are reducing their workforce.
The new roles will be primarily across digital sales, engineering, research and development.
ServiceNow Chairman and CEO Bill McDermott said the investment in Dublin is proof of the company's confidence to create meaningful, sustainable careers.
Mark Cockerill, VP of Legal, told Morning Ireland that the company is still growing and still needs the best talent to keep fueling its support team. He said people who have lost their jobs with other tech firms like Meta and Google would make good candidates for ServiceNow, as well as people who want to retrain and upskill in the sector.
"We are going to be hiring across the spectrum. It's at all levels, it's not only experienced tech professionals, and we've seen great talent from companies like that join us already. We know there is a fantastic talented pool of people in Ireland."
ServiceNow has a global 'Rise Up' programme where they are going to train a million people worldwide. "We want those people, our customers want those people," Mr Cockerill said.
Last year, the company confirmed it had agreed to a 12-year lease in one of Dublin's most prestigious office buildings, 60 Dawson Street.
The new space, which is expected to open in early next year, will house a variety of global and regional teams across a range of functions, including Global Cloud Services, Technical Support, Internationalization, Global Sales Development and Digital Sales, seeing the team grow to more than 800 in the next three years.
ServiceNow has continued to grow across the EMEA region as more enterprises, such as BT, UNHCR, Vodafone, and ICON, seek to harness the power of its platform to meet their digital needs and help them work faster and more efficiently.
The bolstered workforce will enable ServiceNow to continue innovating solutions, like generative AI functionality, that bring IT and business together to create 'exponential enterprises' and operate as one company.
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Mr McDermott said, "ServiceNow is orchestrating the entire technology value chain with our intelligent platform for end-to-end digital transformation. We see a once-in-a-generation opportunity to take it to the next level by capitalizing on the strength of Generative AI through the Now Platform."
Taoiseach Leo Varadkar said ServiceNow's announcement of 400 new high-quality jobs is a massive endorsement of Irish talent and will be a real boost to the tech sector.
"ServiceNow is committed to the making the world of work, work better for people. I am proud to see so many Irish hands and minds helping bring that to fruition. The future is digital and we look forward to many jobs, opportunities and investments."
Michael Lohan, CEO at IDA Ireland described today's announcement as "a win for the country".
"It cements Dublin’s position as a leading technology hub. ServiceNow’s investment in Ireland sends the message to other global businesses that Ireland is a great base as it has the skills they need to expand."
