US-headquartered business process outsourcing company SupportNinja is to establish a new Centre of Excellence in Cork city.
The expansion is expected to create 50 jobs over the next three years and the company's investment is supported by IDA Ireland.
With almost 200 clients worldwide, SupportNinja employs almost 3,000 people across its locations in the US, the Philippines, Romania, and now Ireland.
The company said the new centre in Cork will manage functions across customer success, multilingual customer support, key account management, sales, marketing and engineering.
Craig Crisler, the co-founder and chief operating officer of SupportNinja, said the new Cork centre will enable the company to provide even better support for its customers, and further its commitment to delivering exceptional customer experiences.
"Ireland was a natural choice for us, given the country's commitment to innovation and an exceptional workforce. We are excited for the opportunities this partnership with IDA will bring and look forward to continuing to invest in the Irish community," Mr Crisler said.
The Minister for Enterprise Trade and Employment Simon Coveney, said that SupportNinja is an industry leader providing a range of vital services to numerous clients worldwide.
"The 50 new jobs are very welcome, and a real vote of confidence in Cork City and its talented workforce. The Government is supportive of all investment to regional areas and today's announcement shows that Ireland consistently attracts the very best foreign direct investment to our shores," Mr Coveney added.
The interim CEO of IDA Ireland, Mary Buckley, said SupportNinja's decision to create these opportunities in Cork demonstrates IDA Ireland's sustained commitment to winning jobs and investment for every region of the country.
