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DPD deliveries double, with 730,000 per week

Des Travers, CEO of DPD Ireland, said the pandemic has made the customer relationship with the parcel delivery driver more pronounced than ever before.
Des Travers, CEO of DPD Ireland, said the pandemic has made the customer relationship with the parcel delivery driver more pronounced than ever before.

DPD Ireland has seen the number of parcels delivered double during May and June, compared to the same period last year.

The country's largest parcel delivery company said it averaged 730,000 parcel deliveries per week during the two months.

The first week of June saw the company make 787,151 deliveries, up from 387,017 the same week last year, an increase of more than 100%.

The company reported a 112% increase in parcel deliveries in Kildare during May 2020 compared to May 2019.

Meath was up 100% and Wicklow rose by 107%.

Areas of Dublin outside the city centre saw increases up to 130% in May, compared to the same month last year.

DPD Ireland Chief Executive Des Travers said the change to remote working means lots of deliveries are going to home addresses versus workplaces, which may account for some of the volume increases in suburban areas of Dublin and the adjoining counties.

Mr. Travers said the pandemic has made the customer relationship with the parcel delivery driver more pronounced than ever before.

"The Covid-19 period has seen the growth of a new kind of relationship between the recipient and the driver. The drivers are a much more regular visitor to the consumer's home address and this is evident across our social media platforms, with mentions for our drivers on Instagram and TikTok," he said.

While the online sales of certain items such as electrical goods and garden items dropped with the reopening of stores, others continued to increase according to DPD Ireland Chief Executive Des Travers.

He said DPD Ireland saw strong declines of 70-80% in the delivery of electrical goods and similar in garden accessories and tools in July as compared to the previous April/May period.

"This was partly down to the store re-opening and partly seasonal. As gyms re-opened and people were allowed to practice sports in groups again, deliveries of sports equipment dropped but clothing and sports wear volumes were still significantly higher than the same period last year with an increase of 45%," he said.

DPD said online clothing, particularly clothing for events, saw an increase of up to threefold so far in July as compared to previous months, while home furnishings also saw an increase, with deliveries of interior decoration products rising by between 20%.