Over 100 contractors working for Bank of Ireland will not have their contracts renewed over the coming months as they expire, the bank has confirmed.

The contractors are employed through recruitment and outsourcing firm, CPL Resources, and work in customer service or "Direct Channels" roles for the bank. 

78 of the workers are based in a call centre in Kilkenny, with the balance working from a centre in Tallaght. 

In a statement, Bank of Ireland said the development was a consequence of the impact of Covid-19. 

"Prior to the onset of the current pandemic, attrition levels in Direct Channels were at a level where we would often be able to offer permanent positions with Bank of Ireland to contract staff at the end of their contract period," it said.

"However, since Covid, the number of vacancies arising within the business has significantly decreased," it added. 

"This development, coupled with expected efficiencies in our processes, unfortunately means that a number of contract positions will come to an end from late June 2020 to January 2021."

It is understood that the bank communicated the changes to the workers yesterday and supports have been put in place through CPL to assist them.

These include HR clinics and workshops which will take place over the coming days.

Other permanent staff employed at the contact centres by Bank of Ireland will not be impacted by the development.