Starbucks has forecast slower growth for the current fiscal year as boutique coffee chains and fast-food retailers won business in the US and other established markets and the bloom came off once-booming China.
Wall Street had been braced for a disappointing quarter from the ubiquitous coffee brand, and its shares were relatively unchanged in after-market trading.
Seattle-based Starbucks last month warned of lower quarterly sales growth and announced plans to close about 150 US cafes in the next fiscal year, triple the typical number of closures, as it seeks to enter under-served markets in the US South and Midwest.
But investors saw bright spots in the results, as Starbucks, the world's biggest coffee retailer, reported revenue rose to a record high in its fiscal third quarter.
The company also pledged a $10 billion increase in its share buyback and dividend commitment, to $25 billion through fiscal year 2020.
Starbucks said its same-store sales rose just 1% globally and in its US cafes in its third quarter ended July 1.
Same-store sales in China slipped 2% amid fierce competition and stricter regulations on delivery services.
"While acknowledging a disappointing Q3, I want to be clear that we have 100% confidence in our growth strategy and the sustainability of the leadership position we have built in the market," its chief executive Officer Kevin Johnson said in the company's quarterly earnings call.
Starbucks blamed a combination of cannibalisation of its own stores and hiccups in its China delivery program for much of the slowdown in the country.
During the same quarter last year, Starbucks' same-store sales grew by 5% in the US and Americas and 4% globally.
The sales dip in China is an even steeper departure from the 7% growth rate reported in last year's quarter.
The company said its revenue rose to $6.3 billion from $5.7 billion in the previous year. Starbucks' closely monitored digital membership programme grew 14% year-over-year to 15.1 million active users.
The company said it now expects full-year same-store sales growth to be "just below" its 3-5% targeted range, and sees fourth-quarter growth at the lower end of its 3-5%.
Starbucks' report comes exactly one month after Howard Schultz, the brand's elder statesman and former chief executive, stepped down as executive chairman.
His departure stoked investor concerns on how the company would evolve after nearly four decades of Schultz's near-constant presence.
