skip to main content

ACC to outsource all of its loan book to Capita Asset Services

180 ACC workers to transfer to Capita Asset Services
180 ACC workers to transfer to Capita Asset Services

ACC Loan Management, which was formerly known as ACCBank, is to further extend its loan outsourcing arrangements with Capita Asset Services in a deal worth about €55m.

The total loan book under management on behalf of ACC is made up of 17,500 loans with a value of about €4 billion.

The company, which is owned by Rabobank, said the deal extension will see 180 of its 250 workers transfer to Capita during the first quarter of next year.

The rest of the workers will remain with ACC Loan Management/Rabobank.

In November 2014, ACC announced the closure of its regional business centres to the public and also said it was withdrawing from retail banking services as part of the process to hand back its banking licence.

These changes took effect in the middle of last year and they also included the outsourcing of the management of 10% of its loan book to Capita.
 

Since then, ACC said it had been considering options for the rest of the loan book and made the decision to exend the contract with Capita to cover the entire book. 

In a statement, the lender said that customers with ACC loans would soon be told about the extended agreement, as well as details of any changes in contact details in due course.

"There is unlikly to be any significant impact on customers from this outsourcing", the company added.

Capita employs over 1,700 people already in Ireland.