Profit at Wells Fargo & Co rose by a better-than-expected 13% in the third quarter.
The largest US mortgage lender made up for a decline in that business by releasing a large chunk of money it had set aside for bad loans.
Home refinancings, which had boosted profits at Wells Fargo, the fourth-largest US bank, over the past few quarters, slowed as anticipated.
Many of its 89 other businesses did not improve enough to pick up the slack.
An improving economy meant more people paid their bills and the bank was able to release $900m of reserves for credit losses, its largest since the second quarter of 2011. Lower write-offs of bad loans and lower personnel expenses also boosted profits, the bank said today.
Net income applicable to common shareholders rose to $5.32 billion, or 99 cents per share, from $4.72 billion, or 88 cents per share, a year earlier. Analysts, on average, estimated Wells Fargo would earn 97 cents per share, according to Thomson Reuters.
The bank made $80 billion in home loans, down from $139 billion a year earlier. That marked the smallest amount of mortgages that Wells Fargo extended since the second quarter of 2011, when it made $64 billion. It also ended a streak of seven consecutive quarters making over $100 billion in home loans.
Mortgage banking income fell 43% to $1.61 billion due to fewer loans as well as diminished profit from selling mortgages to investors. Within the business, income from collecting payments on mortgages rose by over $300m to $507m, while income from the business of making new loans fell by $1.5 billion to $1.1 billion.
The profitability of selling mortgages fell to 1.42% from 2.21% in both the third quarter of 2012 and the second quarter of 2013. The bank had expected the margin to fall to about 1.5%.
Rising interest rates crimped customer demand for mortgages throughout the quarter. In early September, applications to refinance home loans fell to their lowest level since November 2008.
For the week ended September 27, the bank said that 30-year mortgage rates fell to 4.49% from 4.8% in the week ended August 23, after the US Federal Reserve opted not to curtail its bond-buying programme on September 18. But there was little sign that Wells Fargo would immediately benefit.
The bank had $35 billion in mortgage applications that it had received but not yet processed at the end of the quarter compared with $63 billion at the end of the second quarter.
Higher revenues from other businesses helped to offset some of the decline in mortgage banking. Trust and investment fees rose to $3.28 billion from $2.95 billion a year earlier.
Total revenue dipped to $20.5 billion from $21.2 billion a year earlier, meaning that the higher profits were achieved though cost savings and reserve releases.
The bank announced layoffs of about 5,300 employees in its mortgage operation throughout the third quarter.
Earlier, JPMorgan Chase & Co posted its first quarterly loss under chief xecutive Jamie Dimon after a tangle of legal and regulatory probes cost the biggest US bank $7.2 billion.