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Mobile phones most commonly used telecommunications device

97% use mobiles, 69% use landlines: ComReg
97% use mobiles, 69% use landlines: ComReg

A survey of consumers has found that mobile phones are the most commonly used telecommunications service at 97% and landlines were used by 69% of those surveyed.

Figures from ComReg's Consumer ICT survey for 2013, in research carried out by RedC, suggests television ownership is at 95%, 75% of those surveyed had laptops and 54% had smartphones.

ComReg says household access to broadband now stands at 78%, which includes respondents who receive broadband over mobile devices.

33% of those with broadband use the technology to make video-calls.

50% of those surveyed are unaware of the broadband speed they are receiving.

The survey's findings also show that just over half of those surveyed use Sky for a TV service, 29% use UPC and 9% use Saorview.

77% of those questioned expressed satisfaction with their landline service and 76% expressed satisfaction with their mobile phone service.

Consumers ranked cost and service quality as the most important factors when using a telecommunications service.

Over half of respondents said they took a bundle of telecommunications services from their telecoms supplier while 65% of residents in urban areas opted for a bundle of services.

A combination of landline and fixed broadband is the most popular bundle.

Telecommunications Commissioner Kevin O'Brien said the survey reveals Irish consumers are looking for value for money when choosing a telecommunications service.

The survey was made up of responses from 1,000 people nationwide, with an additional 500 surveyed in urban areas.