The current ombudsman is Emily O’Reilly.
An ombudsman investigates complaints from members of the public who feel they have been unfairly treated by certain organisations. His/her office is impartial and independent. If he/she finds a complaint is justified he/she will take steps to secure redress for the complainant.
The Office of the Ombudsman investigates complaints about the administrative actions of Government Departments, the Health Service Executive, local authorities and An Post.
By the end of 2008 approximately 72,000 valid complaints had been handled by the Office. In addition, at present the Office deals with up to 10,000 queries from the public every year.
- Office of the Ombudsman
- 18 Lower Leeson Street
- Dublin 2
- Lo-call: 1890 22 30 30
- Tel: or 01 639 5600
- Email: ombudsman@ombudsman.gov.ie
- Web: www.ombudsman.ie
