Ulster Bank and the IBOA have signed what they call a landmark agreement, which will see a commitment by both parties to work together on an agreed level of principles and objectives to improve both the business and working environment.
The agreement establishes structures and procedures by which common objectives can be promoted and achieved. It also outlines internal processes by which both management and the union can discuss and resolve issues of disagreement in a non-adversarial environment.
Ulster Bank's Group CEO Martin Wilson said the bank recognises IBOA as a key partner, having a major role in decisions affecting staff. He said the agreement allows for transparent and regular communication between the parties.
IBOA General Secretary Larry Broderick said the agreement is a breakthrough in its relationship with the bank and that its successful implementation will benefit the bank, staff and customers.
The agreement will see the establishment of an annual or periodic Future Plans meeting that will be the forum for the initial sharing of high-level information. It will also see the setting up of a steering forum and an agreed communication policy between Ulster Bank and the IBOA.
A deal on improving employee relations and dispute resolution was also agreed, while recognition that a representative role should be seen by staff as a developmental opportunity will also be put into place. The deal also facilitates a practical review and interpretation mechanism of the agreement.
