Channel 4 has removed all previous seasons of Married At First Sight UK (MAFS UK) from its streaming platforms.
It comes after the BBC reported that two women said they were raped during filming of the dating show, while a third described an allegation of a non-consensual sex act.
The broadcaster said that all previous seasons of MAFS UK have been removed from its streaming and linear services, and it announced that in April it commissioned an external review into contributor welfare.
"In April, Channel 4 was presented with serious allegations of wrongdoing against a small number of past contributors, allegations that we understand those contributors have denied," Channel 4 said in a statement on Monday.
"The channel is mindful of the privacy and continuing duty of care towards all contributors, and cannot comment on or disclose details of those allegations.
"Related to those allegations, Channel 4 was asked to respond to claims of failures in welfare protocols. Channel 4 believes that when concerns related to contributor welfare were raised through existing welfare and production protocols, prompt and appropriate action was taken, based on the information available at the time.
"Channel 4 strongly refutes any claim to the contrary."
The show, which is produced for Channel 4 by independent production company CPL, sees single people matched by experts "marry" strangers who they meet for the first time on their wedding day.
Priya Dogra, chief executive of Channel 4 said: "I want to express my sympathy to contributors who have clearly been distressed after taking part in Married At First Sight UK. The wellbeing of our contributors is always of paramount importance.
"It would be wholly inappropriate for me to comment on what are very serious allegations made against some MAFS UK contributors.
"Those allegations – which I understand are disputed by the contributors accused – are not something that Channel 4 is in a position to adjudicate on.
"We are also mindful of our ongoing duty of care to all contributors, and the need to preserve the anonymity and privacy of all involved.
"On the claims that Channel 4 may have failed in its duty of care, I believe that when concerns about contributor welfare were raised, and based on the information available at the time, Channel 4 acted quickly, appropriately, sensitively and with wellbeing front and centre."
Source: Press Association
